Qilive Q.3509 Manual De Instrucciones página 8

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In the same sense, Qilive is not required to check that SIM/SD cards have been removed
from returned products.
What are the modalities of the guarantee?
The modalities of the Qilive guarantee are as follows:
The guarantee enters into effect on the date of purchase (or date of delivery if this is later).
You'll need to provide proof of delivery/purchase before any intervention on your
guaranteed appliance. Please note that, without this proof, any work carried out will be
invoiced. Please keep your purchase receipt or delivery note.
Any interventions will be carried out by Qilive or its authorised agents.
Any replaced par becomes the property of Qilive.
The guarantee offers advantages which are in addition to your legal rights as a consumer
and do not have any impact on the latter rights.
How to apply the Qilive guarantee
To request the repair or replacement of your product under the Qilive guarantee, for any
country other than France, please return your product to the service desk of your place of
purchase along with your proof of purchase (e.g. the receipt) and the accessories provided
with the product, including those necessary for its correct functioning (power, adapter, etc.)
with its original packaging. To apply the guarantee in France, please submit a request on
our website: https://auth.sav-login.auchan.fr. The following information will be required:
date of purchase, model and serial or IMEI number (this information generally features on
the product, packaging or proof of purchase).
When does the guarantee become effective?
The Qilive guarantee is effective from the date of purchase or delivery of your appliance,
the latest date being valid.
Your product is guaranteed by Qilive 3 years for parts and labour.
Can Qilive guarantees be transferred?
Qilive guarantees can be transferred with the appliance, as long as the original proof of
purchase from a recognised retailer, as well as proof of any change of ownership of the
change of ownership.
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