Troubleshooting (cont.)
(Optional) Chromatherapy Troubleshooting Table
Symptom
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from
within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how
long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages,
so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You
may also have other rights which vary from state/province to state/province.
This is Kohler Co.'s exclusive written warranty.
Warranty
KOHLER
Electronic Faucets, Valves and Controls
®
FIVE-YEAR LIMITED WARRANTY
Kohler Co. warrants that its electronic faucets, valves and controls will be free of defects in material and
workmanship during normal residential use for five years from the date the product is installed. This
warranty applies only to electronic faucets, valves and controls installed in the United States of America,
Canada and Mexico ("North America").
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement
part or product, or make appropriate adjustment where Kohler Co.'s inspection discloses any such defect.
Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty*. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all
warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or
consequential costs other than those noted above. In no event shall the liability of Kohler Co. exceed the
purchase price of the faucet, valve or control.
If the electronic faucets, valves or controls are used commercially or are installed outside of North America,
Kohler Co. warrants that the faucet, valve or control will be free from defects in material and workmanship
Kohler Co.
Probable Cause
C. The user interface does not
work.
D. If none of the recommended
actions correct the problem,
contact Kohler Co.
15
Recommended Action
C. Cycle through the Chromatherapy
light functions. If the
Chromatherapy lights do not cycle
and the blue icon on the user
interface is not lit, replace the user
interface.
D. Contact the Customer Care Center
using the contact information on
the back cover.
1181168-5-A