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Channel Not Available
The channel that you have requested is not a
valid SiriusXM channel or the channel that you
were listening to is no longer available.
You may also see this message briefly when first
connecting a new SiriusXM Connect Vehicle
Tuner.
Visit www.siriusxm.com in the USA or
www.siriusxm.ca in Canada for SiriusXM channel
lineup information.
Channel Not Subscribed
Call SiriusXM to Subscribe
The channel that you have requested is not
included in your SiriusXM subscription package
or the channel that you were listening to is no
longer included in your SiriusXM subscription
package.
If you have questions about your subscription
package or would like to subscribe to this
channel, please contact SiriusXM.
In the USA, visit www.siriusxm.com or call
1-866-635-2349.
In Canada, visit www.siriusxm.ca or call
1-877-438-9677.
Check Antenna
The radio has detected a fault with the SiriusXM
antenna (aerial).
The antenna (aerial) cable may be either
disconnected or damaged.
– Verify that the antenna (aerial) cable is
connected to the SiriusXM Connect Vehicle
Tuner.
– Inspect the antenna (aerial) cable for damage
and kinks.
– Replace the antenna (aerial) if the cable is
damaged. SiriusXM products are available at
your local car audio retailer or online at
www.shop.siriusxm.com
Check Tuner
The radio is having difficulty communicating with
the SiriusXM Connect Vehicle Tuner.
The tuner may be disconnected or damaged.
– Verify that the SiriusXM Connect Vehicle Tuner
cable is securely connected to the radio.
Incorrect Pass Code entered
Passcode input failed.
– Check that the passcode has been entered
correctly.
– If you forget your passcode, perform
[SXM Reset] in [General] (page 17).
Note that performing [SXM Reset] will initialize
all the SiriusXM settings and stored contents in
the SiriusXM Connect Vehicle Tuner.
No Signal
SiriusXM Connect Vehicle Tuner is having
difficulty receiving the SiriusXM satellite signal.
– Verify that your vehicle is outdoors with a clear
view of the sky.
– Verify that the SiriusXM magnetic mount
antenna (aerial) is mounted on a metal surface
on the outside of the vehicle.
– Move the SiriusXM antenna (aerial) away from
any obstructions.
– Inspect the antenna (aerial) cable for damage
and kinks.
– Consult the SiriusXM Connect Vehicle Tuner
installation manual for more information on
antenna (aerial) installation.
– Replace the antenna (aerial) if the cable is
damaged. SiriusXM products are available at
your local car audio retailer or online at
www.shop.siriusxm.com
Subscription Updated
Press Enter to Continue
The radio has detected a change in your SiriusXM
subscription status.
– Press Enter to clear the message.
If you have questions about your subscription,
please contact SiriusXM.
In the USA, visit www.siriusxm.com or call
1-866-635-2349.
In Canada, visit www.siriusxm.ca or call
1-877-438-9677.
If these solutions do not help improve the situation,
consult your nearest Sony dealer.
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