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Idiomas disponibles
After Sales Service
17 After Sales Service
If the fault has not been rectified using the above instructions, contact After Sales
Service. On no account should you carry out any further work, particularly not on the
electrical parts of the appliance.
➢ A visit by an After Sales Service technician is not free of charge even
during the warranty period in the event of incorrect operation or one of
the faults described above.
After Sales Service address
EGS GmbH
Dieselstraße 1
33397 Rietberg / GERMANY
for Germany 02944 9716-791
for Austria
0820 200 170
for Belgium, Netherlands, Luxembourg
E-mail:
kontakt@egs-gmbh.de
Internet:
www.egs-gmbh.de
Enter repair orders online or scan QR code (see back of instruction manual).
Keep the following information ready for quick processing of the repair order:
1) Model
2) Version
3) Batch
4) EAN
together with your full address, telephone number and a description of the fault.
The appliance-specific data can be found on the type plate inside the appliance or on the
rear of the appliance.
Spare parts
The following spare parts are available from the above After Sales Service (depending on
the appliance):
Thermostats, temperature sensors, circuit boards and light sources
(1)
Door handles, door hinges, shelves and drawers
(2)
Spare parts are available 7 years after the last appliance of a model has been placed on
the market.
Door seals are available 10 years after the last appliance of a model has been placed on
the market.
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+49 2944 9716-791
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