solutions:
• Make sure that the device you want to connect to is ready to be detected or connected with.
• Make sure that the Bluetooth® function of your device is activated. To do this, there are two
options:
– Open the phone's Quick Settings window and check that the Bluetooth® icon is enabled
(green).
– Go into Settings
and check that the cursor has been enabled.
• Check that the two Bluetooth® devices are both within the Bluetooth® action range (approx.
10 m maximum).
• In your device, go into Settings
tap on Reset Wi-Fi, mobile data and Bluetooth® > Reset settings. It's possible that you may
lose any saved information when you reset the device.
If the advice above doesn't resolve the issue, please contact the CROSSCALL Product Support
service.
Issues connecting with a computer
• Make sure that the USB cable used is compatible with your device.
• Check that the driver needed is installed properly on your computer and that it's up-to-date.
Your device can't detect your position
In some places, like inside buildings, GPS signals may be weak. If this happens, set up your
device for using a WiFi or mobile network in order to find your position.
Without connection to a WiFi or mobile network, it takes longer to establish your GPS position.
The Home Screen button doesn't appear
The search bar including the Home Screen button may disappear when using certain apps or
features. To display the navigation bar, swipe upwards on the screen.
SAFETY MEASURES
General security information
Failure to adhere to the following safety instructions could result in fire, electric shock,
injury, or damage to your phone or other property. Please read all the safety instructions
below before using your phone.
• Always switch off your phone whenever it is forbidden to use it, or when it may cause
interference or danger.
• Avoid exposure to magnetic fields.
• Please switch off your phone in aeroplanes and airports when prompted.
• Switch off your phone when you are in the vicinity of high-precision electronic
equipment. The phone could affect the performance of this type of device.
• Do not put your phone or accessories in containers that produce a strong magnetic
> Connected devices
> System
85
> Connection preferences > Bluetooth®,
> Advanced settings > Reset options, and