CHAPTER -6: TROUBLESHOOTING
Errors
Your freezer will warn you if the temperatures for the freezer is at improper levels or if a problem occurs with the
appliance. In case of a problem within the freezer, the alarm led will release red light.
Alarm
indicator LED
is turning on
"Failure" Warning
If you are experiencing a problem with your freezer, please check the following before contacting the after-sales
service.
Your freezer is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
• The plug fuse or the mains fuse has blown
• The socket is faulty. Examine this by plugging your freezer into a working socket.
What to do if your appliance performs poorly;
Check that;
• You have not overloaded the appliance,
• The freezer temperature set to -16,
• The doors are closed perfectly,
• There is no dust on the condenser,
• There is enough place at the rear and side walls.
Your freezer is operating noisily
Normal noises
Cracking (ice cracking) noise occurs:
• During automatic defrosting
• When the appliance is cooled or warmed (due to expansion of appliance material).
Short cracking noise occurs: When the thermostat switches the compressor on/off.
Motor noise: Indicates the compressor is operating normally. The compressor may cause more noise for a short
time when it is first activated.
Bubbling noise and splash occurs: Due to the flow of the refrigerant in the tubes of the system.
Water flowing noise occurs: Due to water flowing to the evaporation container. This noise is normal during
defrosting.
Air blowing noise occurs: In No-Frost freezers during normal operation of the system due to the circulation of air.
The edges of the freezer in contact with the door joint are warm
Especially during summer (warm seasons), the surfaces in contact with the door joint may become warmer during the
operation of the compressor, this is normal.
The door does not open or close properly
Check if:
• There is food or packaging preventing the door from closing
• The door joints are broken or torn
• Your freezer is on a level surface.
Important Notes:
• In the case of a power failure, or if the appliance is unplugged and plugged in again, the gas in the cooling
system of your freezer will destabilise, causing the compressor protective thermal element to open. Your freezer
will start to operate normally after 5 minutes.
• If the appliance will not be used for a long period of time (such as during holidays), disconnect the plug. Defrost
and clean the freezer, leaving the door open to prevent the formation of mildew and odour.
• If the problem persists after you have followed all the instructions above, please consult the nearest Authorised
Service Centre.
MEANING
There is/are some
part(s) out of order or
there is a failure in the
cooling process.
The product is plugged
for the first time or
a long-time power
interruption for 1 hour.
WHY
Check the door is open or not and check
if the product working 1 hour. If the door
is not open and the product had worked
1 hour, call service for assistance as
soon as possible.
EN -11-
WHAT TO DO