Troubleshooting
I you need to pay attention to any abnormality during the use o the product, a prompt
will be shown on the screen. You should ollow the instructions on the screen to keep the
perormance normal.
Error Icon
Error Message
Battery overheating
Roller brush stuck
Air duct blocked
Error
Low battery
The battery runs out
Filter is expiring
Filter uninstalled
Replace the ilter
Solutions
Please wait and continue to use ater motor
temperature is normal.
Reer to the maintenance guide [Cleaning the Smart
Multi-Brush Bar] section to clean the iber material
and hairs wrapped around the roller brush.
Check whether the dust cup, carbon iber rod,
and smart multi-brush bar are blocked.
Please contact the ater-sales department or
maintenance.
Recharge soon.
Recharge soon.
Please replace the ilter in time.
Ensure that the ilter and pre-ilter are installed
correctly.
Reer to the maintenance manual [Cleaning
Filter] section to remove the ilter and replace
it. Ater replacing the ilter, press and hold the
button or 1.5 seconds to enter the countdown
to reset the ilter, then hold the button or
another 5 seconds until
screen.
appears on the
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