Nilox C3 Manual Del Usuario página 126

After- sales
Wear part
The different wear elements are standard elements. Always replace worn parts and/or parts to
be changed with identical components sold on the market or from your dealer.
Basic troubleshooting
Do not attempt to access or repair any electrical component yourself. Contact the specialist
closest to you for maintenance by a qualified person.
The information below is for explanatory purposes and not instructions to assist the user in
repairs. Any troubleshooting procedure mentioned should be performed by a qualified
professional who is aware of safety issues and familiar with electrical maintenance.
Description of the problem
After the battery is turned on, the
motor does not assist pedaling.
Battery life shortens
( note : battery performance is
directly influenced by the weight of
the user, luggage, wind strength,
type of road, constant braking).
Possible causes
1) the motor cable (waterproof
connection joint) is connected
incorrectly
2) the brake lever did not properly
return to the normal position, forcing
the switch off
3) the battery fuse is blown
4) the speed sensor is too far from
the magnetic disk on the BB axis
5) The connection between the
sensor and the controller is not
established or has a bad contact.
1) the reload time is not enough
2) the ambient temperature is too
low and influences the battery
operation
3) frequent hills or headwinds as well
as poor road conditions
4) the tire pressure is not sufficient
(re-inflate them)
5) frequent shutdowns and restarts
6) the battery has been stored
without recharging for a long time.
Resolution
First, check that the battery is
charged. If not, reload it.
1) check that the connection is well
established, without any play
2) return the brake lever to its normal
position carefully without braking
3) Open the top of the battery pack
and check the condition of the fuse. If
blown, contact your authorized
retailer or professional
replacement.
4) Adjust the distance between the
sensor and the magnetic strip to be
no more than 3mm
5) Make sure the controller and
sensor are well connected.
1) please recharge the battery
following the instructions (chapter
7.3)
2) In winter or temperature below
0°C, your battery should be kept
indoors
3) This is a normal cause and the
problem will resolve as conditions
improve
4) inflate the tires to a pressure of 3.1
bar
5) The problem will resolve with the
improvement of usage situations
6) Carry out regular recharging in
accordance with the instruction
manual. If this does not solve the
problem, contact your dealer or
qualified professional.
for a
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