ENGLISH
The robot vacuum cleaner could
not connect to the Wi-Fi network.
The robot vacuum cleaner did not
carry out the scheduled cleaning
task.
The robot vacuum cleaner does
not return to the charging base
after spot cleaning or after
changing the starting position.
The robot vacuum cleaner does
not resume cleaning.
The robot vacuum cleaner is
always offline.
The connection between the
smartphone and the robot
vacuum cleaner failed.
62
CONGA 7490 IMMORTAL X-TREME
Bad Wi-Fi signal. Check that the robot vacuum
cleaner is located in an area with good Wi-Fi signal.
The Wi-Fi connection is unstable. Reset the router,
check if there are any App updates, and try again. This
robot vacuum cleaner only supports the 2.4 GHz, BLE
5.0 band.
Make sure that your device mobile data are disabled
to improve the linking process.
Check if the robot vacuum cleaner is in Sleep mode
and change mode. This option can be found on the
general settings of the robot vacuum cleaner and
allows you to define time slots in which the robot will
not perform the scheduled cleaning tasks when in
Sleep mode.
Ensure proper connection of the robot vacuum
cleaner to the Wi-Fi: you will not be able to carry out
scheduled cleaning without connection and with a
low battery.
The robot vacuum cleaner will map and calculate a
new route after running in Spot cleaning mode or
after changing its starting position.
If the charging base is very far away from the robot
vacuum cleaner, it will not be able to charge back
automatically. Manually move the robot vacuum
cleaner to the charging base.
Make sure the robot vacuum cleaner is not in Sleep
mode, as it will not resume cleaning in this mode.
It will not resume cleaning when it is manually placed
on the charging base.
Make sure the robot vacuum cleaner is successfully
connected to a 2.4 GHz, BLE 5.0 network and always
in areas with good Wi-Fi signal.
Make sure the robot vacuum cleaner and the charging
base are in an area with good Wi-Fi signal, reset the
router, and retry connection.