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Problem
The thaw function does not
The oven may not work if too
work.
much food is being thawed or
improper cookware is being
used.
The interior light is dim or
The door has been left open for a
does not turn on.
long time.
The interior light is covered by
foreign matter.
A beeping sound occurs
If the Auto Cook function is
during cooking.
being used, this beeping sound
means it's time to turn over the
food.
The oven is not level.
The oven is installed on an
uneven surface.
There are sparks during
Metal containers are used
cooking.
during cooking or thawing.
When power is connected,
The door is not properly closed.
the oven immediately starts
to work.
Cause
Action
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1 - 2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a flat
bottom.
The interior light may
automatically turn off when the
Eco function operates. Close
and reopen the door or press the
Stop button.
Clean the inside of the oven and
check again.
After turning over the food,
press the Start button again to
restart operation.
Make sure the oven is installed
on flat, stable surface.
Do not use metal containers.
Close the door and check again.
Problem
There is electricity coming
The power source or power
from the oven.
outlet is not properly grounded.
There is water dripping.
Water or steam may be
generated by the cooking or
defrosting process, depending
on the food. This is not an oven
malfunction.
There is steam coming
Water or steam may be
through a crack in the door.
generated by the cooking or
defrosting process, depending
on the food. This is not an oven
malfunction.
There is water left in the
Water or steam may be
oven.
generated by the cooking or
defrosting process, depending
on the food. This is not an oven
malfunction.
The brightness inside the
Changes in brightness reflect
oven varies.
changes in power output. Power
output changes depending on
the functions in use.
Cooking is finished, but the
To ventilate the oven, the
cooling fan is still running.
cooling fan continues to run for
about 3 minutes after cooking is
complete.
Pressing the Start button
This happens when the oven is
operates the oven.
not operating.
Cause
Action
Make sure the power source
and power outlet are properly
grounded.
Let the oven cool and then wipe
with a dry dish towel.
Let the oven cool and then wipe
with a dry dish towel.
Let the oven cool and then wipe
with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven malfunction.
The microwave oven is designed
to start operating when you
press the Start button if it was
not operating.
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