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4.4 TROUBLESHOOTING
Abnormality in use with the Tool Manager software
Problem
The tool does not
communicate with the Tool
Manager software.
The Tool Manager software
cannot be installed.
The Tool Manager software
does not start.
The data that used to be
seen is not displayed.
EN
Possible cause
Power to the tool is not on.
Poor contact of USB connector.
A break in the USB cable.
Influence of external noise.
The destination does not meet
the recommend environment.
The destination does not meet
the recommend environment.
Corruption of the software.
The setting of the specified
data folder has changed.
- 107 -
Action
Pull the trigger switch.
Insert it firmly as far as it will
go.
Remove foreign bodies.
Replace the USB cable.
Use a USB cable that we
specify.
Change the workplace.
Check the recommend
environment.
Check the recommend
environment.
Repair the Tool Manager
software.
Refer to 2.2.3
Check the data folder.
Refer to 2.2.14
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