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Grill will not achieve
or maintain stable
temperature
Grill produces excess or
discolored smoke, food is
discolored from smoke
Frequent flare-ups
"Err" error code with
(Auger) Icon
"Err" error code with
(Igniter) Icon
"Err" error code with
(Fan) Icon
"Err" error code with "No
Pellet" Icon
PIT BOSS® GRILLS
Insufficient air flow through
burn pot
Lack of fuel, poor fuel
quality, obstruction in feed
system
Grill probe
Grease build-up
Wood pellet quality
Burn pot is blocked
Insufficient air intake for fan
Cooking temperature
Grease build-up on cooking
components
Loose wire connection
between the auger and
control board
Auger motor is jammed
Auger is damaged
Igniter wire has a loose
connection
Igniter failure
Fan wire has a loose
connection
Fan failure
Lack of fuel or poor fuel
quality
Check burn pot for ash build-up or obstructions. Follow Care and Maintenance
instructions for ash build-up. Check fan. Ensure it is working properly and
air intake is not blocked. Follow Care and Maintenance instructions if dirty.
Check auger motor to confirm operation, and ensure there is no blockage
in the auger tube. Once all the above steps have been done, start the grill,
set temperature to SMOKE and wait for 10 minutes. Check that the flame
produced is bright and vibrant.
Check hopper to check that fuel level is sufficient, and replenish if low. Should
the quality of wood pellets be poor, or the length of the pellets too long, this
may cause an obstruction in the feed system. Remove pellets and follow Care
and Maintenance instructions.
Check status of Grill Probe. Follow Care and Maintenance instructions if dirty.
Contact Customer Care for a replacement part if damaged.
Check exhaust holes along the back of the grill barrel to ensure they are not
blocked. Follow Care and Maintenance instructions.
Remove moist wood pellets from hopper. Follow Care and Maintenance
instructions to clean out. Replace with dry wood pellets.
Clear burn pot for moist wood pellets. Follow Auger Priming Procedure.
Check fan. Ensure it is clean, working properly and air intake is not blocked.
Follow Care and Maintenance instructions if dirty.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep
the temperature under 176°C / 350°F when cooking highly greasy food.
Follow Care and Maintenance instructions.
Open the Access Panel, follow the Electrical Wire Diagram to disconnect the
Auger wire from the control board and reconnect. Press the power button to
confirm the error has cleared. If not, call Customer Care for assistance.
Remove cooking components from the main barrel. Press the Power Button
to turn the unit on, turn Temperature Control Dial to SMOKE, and inspect the
auger feed system. Visually confirm that the auger is dropping pellets into the
burn pot. If not operating properly, call Customer Care for assistance.
Call Customer Care for assistance.
Open the Access Panel, follow the Electrical Wire Diagram to disconnect the
Igniter wire from the control board and reconnect. Press the power button to
confirm the error has cleared. If not, call Customer Care for assistance.
Igniter needs to be replaced. Contact Customer Care for replacement part.
Open the Access Panel, follow the Electrical Wire Diagram to disconnect the
Fan wire from the control board and reconnect. Press the power button to
confirm the error has cleared. If not, call Customer Care for assistance.
Remove the Access Panel to confirm the fan is turning and there are no dents
or obstructions. Contact Customer Care for replacement part.
Check hopper to check that fuel level is sufficient and replenish if low. Should
the quality of wood pellets be poor, or the length of the pellets too long, this
may cause an obstruction in the feed system. Remove pellets and follow Care
and Maintenance instructions.
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