8.
Error Code Resolution
Error
Description Possible Causes
Code
ER-01 Needle
position not
found
ER-02 Foot con-
troller signal
error
ER-03 Motor phase
signal error
ER-04 Motor locked
rotor protec-
tion
ER-05 Hardware
overload
protection
ER-07 Serial com-
munication
timeout
ER-09 Memory
error
ER-10 Sensor con-
trol line error
1. Insuffi cient hand wheel and
motor connection
2. Hand wheel steel shed issue
3. Incorrect hand wheel magnet
polarity
4. Poor contact at terminal nine
5. Damaged motor Holzer
1. Starting without connecting the
foot controller
2. Incorrectly plugged-in foot
controller
3. Disconnected foot controller
line
4. Damaged foot controller
1. Poor contact in the nine-pin
plug
2. Signifi cant deviation in the mo-
tor Holzer and rotor installation
3. Faulty motor Holzer
Sewing machine overload or
blockage; Motor overload; Dis-
connected or improperly inserted
motor 4-wire drive line
1. Sewing machine overload or
blockage
Motor overload
2. Disconnected motor phase
signal line
1. Connection error between the
display panel and mainboard
2. Damaged motherboard chip
1. Damaged memory on the
mainboard
2. Control box damage
1. Connection error between the
display panel and the sensor
2. Damaged display panel
Resolutions
1. Check the motor signal line for
looseness
2. Replace the hand wheel
3. Replace the motor
1. Inspect the foot controller
signal line
2. Replace the foot controller
1. Open the rubber cover on the
motor and ensure the motor rotor
and stator are aligned within a
1mm error margin
2. Replace the motor or the con-
trol box
1. Check the motor 4P line
2. Verify if the sewing machine is
overloaded; Replace the control-
ler
1. Check the motor 4P line
2. Verify if the sewing machine is
overloaded; Replace the control-
ler
1. Check the connection line
between the display screen and
the control box
2. Verify controller functionality;
replace if damaged
3. Check for high frequency ma-
chine interference nearby
4. Replace the display panel
Specifi c resolutions to be deter-
mined
Inspect and rectify the connec-
tion between the display panel
and sensor
18