Troubleshooting
Scenario 1
After the installation is complete and the batteries are in place, none of the buttons are
responsive. (No sound, and no backlight)
Cause: Issues with batteries or the wiring.
Solution: Replace the batteries or make sure the batteries are installed . Please check whether
the cable from the interior lock unit is connected correctly.
Scenario 2
When entering the programming code while setup of other functions, the error message appears
after pressing the confirm button. (The light blinks three times with three short beeps.)
Cause: Function setup with the door locked.
Solution: Unlock the door by turning the turn-piece from the interior lock unit or with a key from
the exterior.
Scenario 3
The door will not lock after pressing the
button because the lever was turned before the motor
had finished operating.
Cause: The lever or the knob is turned too early while the motor is not yet operating.
Solution: Wait for the end of the motor operating sound(the keypad light is off), and then press the
button again to execute the lockup function.
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