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Troubleshooting
If one or more functions on the bed base have stopped operating:
• Check under the bed base to verify that the wired connections are secure and that there are no cords or
bedding obstructing the movement of the base.
• Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the
input and power cords are properly connected.
• Unplug the base for 1 hour to reset the electronic components.
• Plug bed base into a different electrical outlet, or test current outlet with another working appliance
(a grounded, electrical surge protector is recommended).
• Remove and replace full batteries in the remote control and re-pair the remote to the base (see
• Ensure Child Lock feature is not enabled. See
• Ensure that the remote control is paired to the bed base. See
locate serial number on warranty card or back of remote and call customer service.
If issue is not resolved by following the instructions above,
page 12
for more information.
page 14
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for more information.
page 14
).
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