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Idiomas disponibles
Idiomas disponibles
10 Year Limited Warranty
Register online:
https://warranty.ergomotion.com/warranty
Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering
online.
2-Year Hassle Free Warranty
Your adjustable base is warranted by the manufacturer
against defects in materials or workmanship for
a period of two years from the date of delivery
to the original Purchaser. During such time, the
manufacturer will repair or replace, at no cost to
the original Purchaser, any warranted part(s)* found
to be defective by the manufacturer, in its sole
discretion. This includes all pre-authorized labor
and transportation costs incurred with the repair or
replacement of any part found to be defective.
5-Year Warranty on Parts
During year 3 through 5 from the original delivery
date, the manufacturer will replace any part on
the adjustable base found to be defective by
the manufacturer, to the original Purchaser. The
manufacturer's liability is limited to the replacement
of the defective electrical/mechanical part(s)*
ONLY, with the Purchaser responsible for all service,
installation, and transportation cost of said part(s).
10-Year Limited Warranty
Notwithstanding the above, the manufacturer extends
a 10-year warranty on mechanical base parts found
to be defective on a limited basis as defined herein.
Specifically, the manufacturer warrants that for a
full 10 years from the commencement date of this
warranty, any defect in the workmanship or the
materials used shall be covered. For purposes of this
10-year warranty, it specifically excludes the cover,
shroud, platform, legs, actuator lift motors, massage
motors, control box, remote controls, power supply,
and all power supply cords. The purchaser shall pay
1/5 of the current MSRP of the replacement part, or
the entire adjustable base if deemed irreparable at
the sole discretion of the manufacturer, multiplied
by the number of years after the fifth year from the
original delivery date. The manufacturer's liability shall
be limited to the replacement of the defective part(s)
ONLY with the purchaser responsible for all service,
installation and freight costs for said part.
Additional Terms & Conditions
This warranty does not include reimbursement/
replacement for inconvenience, removal, part(s)
installation, bed set up, loss of use, normal wear and
tear, shipping or any other costs or expenses not
expressly covered in this warranty. In addition, this
warranty shall be void in the following circumstances:
A.
Damage resulting from misuse or abuse caused
by the Purchaser or any third party.
B.
Damage caused by repairs or parts replacement
by an unauthorized person.
C.
Damage caused if the adjustable base has been
mishandled (including during shipping), subject
to physical abuse or an improper power supply,
or by failing to adhere to the Owner's Manual
and this warranty.
D. Damaged mattresses, foundation cover(s),
fabric(s), bedding cables, electrical cords
or accessories supplied by dealers or any
third party. Contact your dealer for warranty
information on these items.
E.
Modification of the adjustable base without
prior written consent by the manufacturer.
F.
Costs for unauthorized service calls for the
purpose of educating the consumer about the
adjustable base or locating proper functioning
power outlets.
G. Damage if the recommended weight restrictions
are exceeded.
H. Damage if used in any environment or a
commercial setting which was not intended.
I.
This warranty requires notice to be given
to Ergomotion of any claim for repairs or
replacement parts.
J.
Damage to foam shroud by improper handling
or misuse.
*Parts include the following:
a. Head/Foot Actuator
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