Troubleshooting
Connection lost between X-Smart IQ
Possible causes
®
•
iPad
switched off (empty battery).
®
•
iPad
Bluetooth
®
•
X-Smart IQ
Handpiece far from the
®
iPad
.
Apical Reverse feature impossible to switch ON.
Possible causes
•
No connection between X-Smart IQ
Handpiece and Endo IQ
®
- Bluetooth
is not working properly;
®
- Bluetooth
connection failed:
No identification of Serial Number between
®
X-Smart IQ
Handpiece and Endo IQ
App.
END-IFU-ENDO-IQ-APP-V07-WEB-EUR-Multilingual-2020-12
®
Handpiece and the iPad
®
switched off.
®
®
App, e.g.:
Solutions
•
X-Smart IQ
used settings for 5 min.
You can either recharge the iPad
reconnect the X-Smart IQ
use X-Smart IQ
alone mode.
•
Switch on the Bluetooth
reconnect X-Smart IQ
6.3.3 Activating the Bluetooth
functionality
®
Smart IQ
•
Place the X-Smart IQ
®
the iPad
Connecting X-Smart IQ
Solutions
•
Activate the Bluetooth
Disconnect the connected devices and
perform a reboot of your iPad
your devices.
•
Perform a device functional test.
•
Perform a factory reset.
®
•
Contact Dentsply Sirona Endodontics
Customer Service.
®
.
®
Handpiece keeps the last
®
Handpiece or
®
Handpiece in stand-
®
on the iPad
®
Handpiece (see
and
6.6.1 Connecting X-
Handpiece).
®
Handpiece near
and reconnect it (see
®
Handpiece).
®
on your iPad
®
. Reconnect
®
and
®
and
®
6.6.1
®
.
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