Troubleshooting - Loewe Individual Sound Instrucciones De Manejo

Troubleshooting

Problem
Not working at all
The Multiroom Receiver cannot find a Media
server.
Although Automatic (DHCP) is set, the
Multiroom Receiver does not receive an
IP address.
A displayed media file cannot
be played.
No sound.
The unit is not working properly.
The remote control is not working properly.
Media on a device connected to USB
cannot be played back (e.g. iPod).
Despite there being a connected network cable,
the Multiroom Receiver switches only to WiFi.
If there are any problems with operation in a wireless network , such as disruptions during play or devices reacting slowly during
operation, you can try the following:
- Keep at least three metres distance from microwave ovens, bluetooth devices, mobile telephones and WiFi compatible devices such as printers and PDAs.
- Change the active channel on the WiFi Router.
- 46
Possible Cause
Mains cable not plugged in.
No connection to the media server.
No DHCP server is working on your network.
With a connection via an encrypted wireless network,
you have entered the WiFi password incorrectly.
The file format is not supported (page 47).
Faulty connections of input or output cables.
No suitable input signal source has been selected.
The volume is set at minimum.
The sound is set to mute.
The adapter cable subwoofer has been plugged in
while the Multiroom Receiver was switched on.
The battery in the remote control is flat.
Only storage media are supported which
log onto a mass storage and are format-
ted with the file system FAT32.
Network cable faulty or not correctly connected.
The energy-saving option of the router/switch is
activated for automatic port detection.
Remedy
Plug the mains cable into a socket 220-240 V 50 Hz.
Check whether the media server is switched on.
Check the network communication with a PC with a ping
command.
In the case of a wired network, check the cable.
In the case of a wireless network, check the distance between
the Media server and the Multiroom Receiver.
Set up a DHCP server.
Correctly enter the WiFi password (page 35).
On a computer, convert the file into MP3 format, for example,
by using an audio converter programme.
Connect the cables properly (page 33). If the problem persists,
it is possible that the cables are faulty.
Select a suitable input source with SOURCE.
Turn up the volume.
Press or V + on the remote control to activate audio output
again and then adjust the volume.
Switch the Multiroom Receiver off and then on again.
Unplug the mains plug from the mains socket and then try
plugging it in again after 30 seconds.
Place the remote control in the charging tray.
Use a suitable storage media, e.g. USB
stick with compatible file system.
Replace network cable or connected it correctly.
Switch off automatic port detection.