7. TROUBLESHOOTING
EN
You may try to solve the following simple problems by yourself. If they cannot be solved, please
contact the after-sales service department.
Problem
Completely non-
refrigeration
Abnormal noise
Poor refrigerating
efficiency
Peculiar smell in
refrigerator
Class
Extended temperate
Temperate
Subtropical
Tropical
Extended temperate: this refrigerating appliance is intended to be used at ambient temperatures
ranging from 10 °C to 32 °C;
Temperate: this refrigerating appliance is intended to be used at ambient temperatures ranging
from 16 °C to 32 °C;
Subtropical: this refrigerating appliance is intended to be used at ambient temperatures ranging
Possible cause
•
Is power plug disconnected?
•
Are breakers and fuses
broken?
•
Power outage or line trip?
•
Where is the refrigerator
installed? Is it placed
in balconies, garages,
storage rooms and other
places where the ambient
temperature is below 10°C?
•
Is refrigerator stable?
•
Does refrigerator reach the
wall?
•
Do you put hot food or too
much food?
•
Do you open the door
frequently?
•
Do you clip food bag to the
door seal?
•
Direct sunlight or near a
furnace or stove?
•
Is it well-ventilated?
•
Temperature setting is too
high?
•
Any spoiled food?
•
Do you need to clean the
refrigerator?
•
Do you pack food of strong
flavors?
Table 1 Climate classes
Symbol
SN
N
ST
T
18
Recommended solution
•
Re-plug.
•
Install refrigerator in a location
that is protected and the
ambient temperature is above
10°C. If your refrigerator is
installed in too low temperature,
the internal cooling system may
not work correctly.
•
Adjust refrigerator's adjustable
feet.
•
Maintain adequate clearance
from the wall.
•
Put food into refrigerator when
hot food becomes cool.
•
Check and close the door.
•
Remove the refrigerator from
the heat source.
•
Leave space to ensure good
ventilation.
•
Set to the appropriate
temperature.
•
Throw away spoiled food.
•
Clean the refrigerator.
•
Pack food of strong flavors.
Ambient temperature range (°C)
+ 10 to + 32
+ 16 to + 32
+ 16 to + 38
+ 16 to + 43