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SECTION 6 FAQ
Q: What should I do if a communication error occurs?
A: Follow the steps below to identify the problem:
1) Check if the ignition is ON.
2) Check if the ArtiDiag OBD-II diagnostic cable is securely plugged
into the vehicle's DLC port.
3) Turn the ignition off. Turn it on again after 10 seconds and
continue the operation.
4) Check if the vehicle's control module is defective.
Q: What special functions does the ArtiDiag500/ArtiDiag600 support?
A: ArtiDiag500 supports 6 special functions, including Oil Reset,
Throttle Adaptation, EPB Reset, Steering Angle Reset, BMS Reset
and TPMS Reset.
ArtiDiag600 supports 8 special functions, including Oil Reset,
Throttle Adaptation, EPB Reset, Steering Angle Reset, TPMS Reset,
BMS Reset, DPF Regeneration and Injector Coding.
Q: Do I need to update the firmware before using the ArtiDiag500/
ArtiDiag600 for the first time?
A: Yes. Firmware will automatically update to the latest version. You
can also tap User Info > Firmware Update to update the firmware
manually.
Q: Why is the ArtiDiag500/ArtiDiag600 screen flashing when the
engine is working?
A: That is a normal occurrence caused by electromagnetic interference.
Q: How do I capture a screenshot?
A: Swipe down and tap Screenshot, then tap the
to capture a screenshot. To view the saved pictures, tap Folder >
Screenshots.
on the screen
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