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Idiomas disponibles
• These statements only apply to devices installed
and sold in the countries of the European Union and
which are subject to the European Directive
2012/19/EU. In countries outside the European
Union, different regulations may apply to the dispos-
al of waste electrical and electronic equipment.
Notes on lithium-ion batteries
Remove the battery before disposing of the
device!
• Do not dispose of the battery in household waste, in
a fire (risk of explosion) or in water. Damaged bat-
teries can harm the environment and your health if
toxic vapours or liquids escape.
14 Troubleshooting
Fault
The product cannot be started. The battery power is too weak.
Product works with interrup-
tions.
Cutter bar becomes hot.
Poor cutting results
15 Warranty conditions – gomag
20V series
Revision date 11/07/2023
Dear customer,
our products are subject to strict quality checks. How-
ever, if a product does not function perfectly, we deeply
regret this and ask that you contact our customer ser-
vice at the address specified below. We will also be
glad to assist you by telephone via the service number.
The following information is intended to help you to pro-
cess and settle your claim without any problems.
For the assertion of warranty claims, the following
applies:
28 | GB
Possible cause
The battery is not properly inserted. Push the battery into the battery mount. The
On/off switch defective
Motor defective.
Internal loose contact.
On/off switch defective
Cutter bar blunt.
Cutter bar has nicks.
Too much friction due to lack of lu-
brication.
Cutter bar blunt.
Too much friction due to lack of lu-
brication.
Dirty cutter bar.
Poor cutting technique.
www.scheppach.com
• Defective or used batteries must be recycled in ac-
cordance with Directive 2006/66/EC.
• Hand in the device and the battery charger at a re-
cycling centre. The plastic and metal parts used can
be separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to
protect against a short circuit. Do not open the bat-
tery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Remedy
Charge the battery.
battery clicks into place audibly.
Please contact our service department.
Please contact our service department.
Check cutter bar, sharpen or contact our ser-
vice department.
Oil the cutter bar.
Check cutter bar, sharpen or contact our ser-
vice department.
Oil the cutter bar.
Clean the cutter bar.
Observe the working instructions.
1. The warranty conditions govern our additional
manufacturer warranty services for purchasers (pri-
vate end consumers) of new products. The statutory
warranty claims are not affected by this warranty.
This is the responsibility of the dealer who you pur-
chased the product from.
2. The warranty service extends exclusively to de-
fects in a new product purchased by you that are
based on a material or manufacturing fault and is, at
our discretion, limited to the repair of such defects
free of charge or the replacement of the product (al-
so replacement with a successor model, if neces-
sary). Replaced products or parts shall become our
property. Please note that our products were not
designed for commercial, trade or professional use.
A warranty claim is therefore not valid if the product
has been used in commercial, trade or industrial op-
erations within the warranty period or has been sub-
jected to equivalent stress.
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