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Problem
Possible cause
The product is not
The appliance has been
level.
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
The display goes
The electrical outlet Ground
blank.
Fault Interrupter (GFI or
GFCI) has been tripped and
needs to be reset.
Your digital control has
been damaged.
Food does not
The wrong cooking mode is
bake or roast
selected.
properly in the
The oven racks have not
oven.
been positioned properly
for the foods being cooked.
Incorrect cookware or
cookware of improper size
is being used.
The oven thermostat needs
adjustment.
There is aluminum foil
on the racks and/or oven
bottom.
The clock or timers are not
set correctly.
Action
Make sure the floor is level, strong,
and stable. If the floor sags or slopes,
contact a carpenter.
Check and level the range. (See the
Installation Instructions.)
Ensure that cabinets are square
and provide sufficient room for
installation.
Replace fuse or reset circuit breaker.
See page 22.
See page 24.
See page 16.
See page 32.
Remove foil.
See page 15.
Problem
Possible cause
Food does not
The oven controls are not
broil properly in
set properly.
the oven.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
Information codes
Code symbol
Meaning
Check the oven sensor.
Oven overheating.
Check the PBA NTC Sensor
Check the PBA NTC Sensor
Check the door lock.
Check the Touch PBA
signals.
Check the contol panel
pads
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Action
See page 23.
See page 22.
See the broiling guide on page 24.
Solution
1.
Press the OVEN OFF pad, and
then restart the oven.
2.
If the problem persists,
disconnect all power to the range
for at least 30 seconds, and then
reconnect the power.
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