PROBLEM
The Steam light and all
Dose lights are blinking
Water light continuously
blinks
All lights are blinking at the
same time
All lights are continuously
on
If the problem is not due to
one of the above items
LIMITED WARRANTY AND SERVICE
KITCHENAID
®
PRODUCT WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA,
PUERTO RICO, AND CANADA
This limited warranty extends to the original purchaser and any succeeding owner for the product operated in the 50 United States, the
District of Columbia, Puerto Rico, and Canada.
Length of Warranty: One Year Limited Warranty from date of delivery.
1. KitchenAid Will Pay for Your Choice of:
Hassle-Free Replacement of your product. See the "Arranging for Service" section in this warranty for details on how to arrange for
service, or call the Customer eXperience Center toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship that existed at the time this product
was purchased. Service will be provided by an Authorized KitchenAid Service Center.
2. KitchenAid Will Not Pay for (What is Not Covered By This Limited Warranty):
a) Commercial, non-residential, or multiple family use or use inconsistent with product instructions and manuals.
b) Defects or damage resulting from accident, alteration, misuse, abuse, fire flood, or acts of God.
c) Any shipping or handling costs to deliver your product to an Authorized Service Center.
d) Replacement parts or repair labor costs for the product operated outside the 50 United States, District of Columbia, Puerto
Rico, and Canada.
e) Damages, defects, or repairs caused by unauthorized servicers or use of non-genuine or third-party parts; however, use of
unauthorized service providers or non-genuine or third-party parts will not void this warranty.
f) Cosmetic damage (e.g., scratches, dents, chips, and other damage to finishes), unless damage results from defects in
materials and workmanship and is reported to KitchenAid within 30 days from date of delivery.
g) Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments (e.g., high salt concentrations, high
moisture or humidity or exposure to chemicals).
h) Products with original, factory-installed model/serial numbers removed, altered or not easily determined.
i) Incidental or consequential damages resulting from product failure.
Machine is in the protection mode to avoid from overheating.
Turn off the machine for 10 minutes.
Ensure water is in the Water tank and ensure Water Tank is
properly assembled.
Steam Wand is blocked. Remove it from Espresso Machine
and thoroughly clean it.
Coffee puck is too dense, adjust to larger grind size. If using
a Double wall basket, then clean exit hole with a pin.
Turn off the Espresso Machine and unplug for approximately
10 minutes. Then, plug back in and restart the machine. If
problem persist call service.
If the problem occurs again, unplug the machine for approx,
5 minutes, plug back in and restart the machine and then run
1 complete clean cycle.
See the "Arranging for Service" chapter in the "Warranty and
service" section. Do not return the Espresso Machine to the
retailer as they do not provide service.
SOLUTION
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