Problem
DWT full indicator
blinking
Voice prompt:
Please clean Dirty
Water Tank
All lights off in
operation
Battery indicator
blinking
Voice prompt:
Low battery, please
charge
Self-cleaning icon
blinking
All indicators blinking
together
Drying malfunction
The transparent tray
falls off
Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.
Solution
Empty the dirty water
and then reinstall the
DWT
Cool the appliance
down and restart
Charge the appliance,
or restart
Start self-cleaning
Contact Customer
Service
1. Check if the plug is
properly inserted or
if the socket has powe
2. Clean the brush
roller
3. Check if there are
any objects or water
at the bottom of the
tray that block the
air inlet
To install the
transparent tray, press
the front end of the
transparent tray into
place, then press the
rear end downwards
WARRANTY
2-YEAR LIMITED WARRANTY
• Only applies to purchases made from
authorized retailers of Tineco.
• Is subject to the adherence of the requirements
outlined in this instruction manual, and is
subject to further conditions outlined below.
• This warranty is governed by and construed
under the laws of the country in which the
purchase took place. We provide 2-year
warranty or a warranty period as stipulated by
applicable local law, whichever is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty
against original defects in material and
workmanship, when used for private household
purposes in accordance with the Tineco
Instruction Manual. Motorized accessories and
battery bought separately come with a 1-year
warranty.
• This warranty provides, at no extra cost to you,
all labor and parts necessary to ensure your
appliance is in proper operating condition
during the warranty period.
• This warranty will only be valid if the appliance
is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or
repairs incurred as a result of:
• Appliances purchased from an unauthorized
dealer.
• Careless operation or handling, misuse, abuse
and/or lack of maintenance or use not in
accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal
domestic purposes, e.g. for commercial or
rental purposes.
• Use of parts not in accordance with the Tineco
Instruction Manual.
• Use of parts and accessories other than those
produced or recommended by Tineco.
• External factors unrelated to product quality
and use, such as weather, modifications,
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