Troubleshooting Guide
Q: Why don't the burners light?
A: Different solutions for different causes.
1. Out of LP Gas.
Refill LP Gas Cylinder.
2. Ignitor issue.
Try manually lighting burners with a match stick. If burners light successfully, it is an ignitor issue.
2.1 Ignitor battery is dead.
Replace battery.
2.2 Battery/ignitor cap not installed correctly.
Make sure 2 ends of the battery are oriented properly. The "+" end should be toward the ignitor cap. Rescrew
the ignitor cap and make sure threads are aligned fully.
Q: The burner flame appears very weak.
A:
If the hose assembly has a Type1 Connection (black/green knob), it is equipped with a flow limiting device.
This device is intended to limit the flow of gas should there be a leak between the regulator and the appliance.
To achieve a positive gas seal, which will allow for maximum gas flow, the regulator control must be turned to a
completely OFF position before the cylinder valve is opened. A good tip to remember is "Cylinder is first ON, last OFF".
The Problem Can be Remedied in Two Ways:
A. 1. Turn regulator valve OFF (counterclockwise). Close the cylinder valve completely by turning it clockwise until it stops.
2. Check that the Type1 Connection (black knob) is completely tightened to the cylinder valve.
3. Wait 5 seconds for the pressure to equalize and for the flow limiting device to reset.
4. Turn cylinder valve ON (counterclockwise).
5. Turn regulator valve ON (clockwise).
6. Relight boiler following all lighting instructions contained in this Owner's Manual. Check for proper flame.
OR
B. 1. Turn regulator valve OFF (counterclockwise). Close the cylinder valve completely by turning clockwise until it stops.
2. Remove Type 1 Connection (black/green knob) from the cylinder valve. The flow limiting device will now reset.
3. Re-attach Type 1 Connection (black/green knob) to the cylinder valve. Tighten completely.
4. Turn the cylinder valve ON (counterclockwise).
5. Turn regulator valve ON (clockwise).
6. Relight burner following all lighting instructions contained in this Owner's Manual. Check for proper flame.
Q: How long will the gas in my cylinder last?
A: On average, a full cylinder will give you 4 to 5 hours of normal cooking.
Q: Flame has gone out.
A: Different solutions for different causes.
1. Low gas level in the LP cylinder, or the cylinder is empty.
Check the gas level in the LP cylinder.
2. Too much wind
Check wind direction and set the cooker away from windy areas.
3. Blocked burner
Clean and check burner for spiders, insect nests, and debris.
4. Water in burner
Check the burner for moisture, make sure the burner is dry.
If your problem is not resolved using the troubleshooting information above,
please contact your local gas dealer.
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