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Warranty and Customer Service
Thanks for purchasing this Creole Feast
Creole Feast
®
warrants its products to be free from defects in materials and workmanship under proper assembly,
normal residential use and recommended care for 1-Year Full Warranty from the date of original retail purchase.
The warranty does not cover paint finish as it may burn off during normal use. RUST is not considered a
manufacturing or materials defect.
Within the stated warranty period, Creole Feast
with the owner being responsible for shipping. Creole Feast
returned, postage and/or freight pre-paid by the consumer for review and examination. In the event of parts availability
issues, Creole Feast
reserves the right to substitute like or similar parts that are equally functional. Upon the expiration
®
of such warranty, all such liability shall terminate.
Note: A dated sales receipt along with Model Number and Serial Number will be required for the warranty service.
The limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage.
All warranty coverage is void if this appliance is ever used for commercial or rental purposes. And this limited warranty
applies to the functionality of the product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions
or discoloring by heat, abrasive and chemical cleaners or any tools used in the assembly or installation of the appliance,
surface rust, or the discoloration of stainless steel surfaces.
ITEMS NOT COVERED IN THE WARRANTY SERVICE
Any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper
installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but
not limited to damage caused by insects within the burner tubes, as set out in the owner's manual.
Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes or tornadoes,
discoloration due to exposure to chemicals either directly or in the atmosphere.
Cost of service calls to your home.
Costs of removal or re-installation.
Pickup and delivery of your product.
Shipping or transportation costs.
Labor costs for installation and repair.
Liability for indirect, or consequential damages.
This limited warranty is the sole warranty given by Creole Feast
implied including implied warranty, merchantability, or fitness for a particular purpose. Neither Creolefeast nor the retail
establishment selling this product has authority to make any warranties or to promise any remedies in addition to or
inconsistent with those stated above.
The maximum liability of Creole Feast
the original consumer purchaser. Some states do not allow the exclusion or limitation of incidental or consequential
damages. In such a case, the above limitations or exclusions may not be applicable.
Do not return parts without prior to obtaining return authorization from our customer service department.
Please do not hesitate to contact our customer service when you have any questions regrading assembly, warranty,
or accessories. We will be happy to offer any replacement parts you need during the warranty period.
1-800-618-6798
service@creolefeast.com
Mon-Fri, 8:30 AM-5:00 PM, EST
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Single Sack Crawfish Boiler.
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, at its discretion, shall replace defective components free of charge,
®
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, in any event, shall not exceed the purchase price of the product paid by
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reserves the right to require that defective parts be
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and is in lieu of all other warranties, expressed or
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