PROBLEM
POSSIBLE CAUSE SOLUTION
THE COFFEE IS
There's a power
NOT HOT
outage.
THE COFFEE
Coffee grounds
TASTES BAD
other than for
an automatic
drip coffeemaker
were used.
The ground
coffee-to-
water ratio was
unbalanced.
The coffeemaker
needs cleaning.
THE GROUNDS
The filter is not
ARE IN THE
properly seated
COFFEE
in the basket.
The filter
collapsed.
Too much
grounds per
added to the
filter in the brew
basket.
THE "BREW
Not enough
NOW" LED IS
water in water
FLASHING FAST
reservoir.
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WAIT FOR POWER TO
BE RESTORED.
USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
USE CORRECT
GROUND COFFEE-TO-
WATER RATIO.
CLEAN COFFEEMAKER
AS DESCRIBED IN
"MAINTAINING YOUR
COFFEEMAKER" SECTION.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
REMOVE FILTER AND
REPLACE.
PLEASE FOLLOW
GROUNDS TO WATER
RATIO PROVIDED.
FILL THE WATER
RESERVOIR ABOVE
MINIMUM LEVEL
MARKING.
Do you still have questions? You can call us toll-free at the
Consumer Service Department, 1-800-MR COFFEE
(1-800-672-6333) or you can visit us at www.mrcoffee.com.
SERVICE AND MAINTENANCE
Replacement Parts
•
Coffee Filters – For better tasting coffee, we
recommend that you use a MR. COFFEE
12 cup basket-style paper filter or a MR. COFFEE
brand permanent filter. These filters are available at
most grocery stores.
•
Water Filtration – Replacement water filtration disks
can be purchased through your local retailer, online
at www.mrcoffee.com, or by calling 1-800-MR-COFFEE
(1-800-672-6333) in the U.S. or 1-800-667-8623 in
Canada.
•
Carafes – Please visit us online at www.mrcoffee.com,
or call 1-800-MR COFFEE (1-800-672-6333) in the U.S.
or 1-800-667-8623 in Canada for information on where
you can find a store that carries replacement carafes.
•
Light Bars – If you have any issues with the light bars,
please visit us online at www.mrcoffee.com, or call
1-800-MR COFFEE (1-800-672-6333) in the U.S. or
1-800-667-8623 in Canada for information on where
you can find a store that carries replacement light bars.
Repairs
If your coffeemaker requires service, do not return
it to the store where you purchased it. All repairs
and replacements must be made by Sunbeam or an
authorized Sunbeam Service Center. If you live in the
U.S. or Canada, please call us at the following toll-free
telephone numbers to find the location of the nearest
authorized service center:
brand 10–
®
®
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