Symptom
Auto cue setting is not retained.
All settings cannot be returned to
their factory defaults.
Jog dial doesn't respond.
Jog dial performs different operation
from that intended.
DJ operations don't respond.
With power ON, disc stops.
Screen images stops and com-
mands don't respond.
Setting items don't appear on Setup
Menu.
Digital sound isn't reproduced.
96 kHz audio is not output in digital.
DTS audio is not reproduced.
Image appears stretched horizon-
tally or vertically.
During DVD playback, image is
distorted or dark.
Subtitles don't appear.
Can't open Setup Menu.
When angle is changed, playback is
momentarily interrupted.
When audio format is changed,
playback is momentarily interrupted.
Title or chapter search command
doesn't respond.
Can't begin playback from title or
chapter designated before loading disc.
Cue point navigation menu doesn't
display thumbnail images.
Can't record cue point memory.
Can't use SD memory cards.
Probable Diagnosis
¶ The power was turned off right after settings
were made or changed.
¶ Mode select switch is set to "NORMAL".
¶ Jog mode is incorrect.
¶ Hyper-jog mode is incorrect.
¶ With DVD, some discs do not support point DJ
operations during playback.
¶ Mode select switch is set to "NORMAL".
¶ With DVD, some discs or players do not support
point DJ operations during playback.
¶ "DISABLE DJ MODE" is displayed.
¶ With DVD, DJ operations not be possible when
playback is performed from the Setup Menu.
¶ If left in pause mode without command input for
80 minutes or more, player automatically stops
disc rotation.
¶ Disc rotation stops with disc playback completes
last track.
¶ Operations prohibited on some discs.
¶ Setup Menu is set for [Basic] mode.
¶ [Dolby Digital Out] option is set to [Off].
¶ [96kHz PCM Out] option is set to [96kHz 3 48kHz].
¶ Some discs prohibit 96 kHz output.
¶ Amplifier or decoder does not support DTS audio.
¶ [TV Screen] option settings are incorrect.
¶ S-terminal video output connection is incorrect.
¶ Disc is equipped with analog copy protect
technology.
¶ Mode select switch is set to "DJ". (Subtitles
aren't displayed in DJ mode)
¶ Setup cannot be performed during playback in DJ
mode.
¶ In DJ mode, a special playback mode is used so
changing the angle causes temporary playback
interruption.
¶ In DJ mode, a special playback mode is used so
changing the audio causes temporary playback
interruption.
¶ With DVD, some discs do not support certain
operations.
¶ With DVD, some discs require playback from a
specified place.
¶ Disc is copy protected.
¶ No memory card is loaded.
¶ Disc loaded is CD.
¶ Memory card was recorded on CDJ-1000, CDJ-
1000MK2.
¶ No memory card is loaded.
¶ SD memory card has been set for write-protect.
¶ SD memory card not loaded.
¶ SD memory card has been set for write-protect.
¶ SD memory card not formatted properly.
Other (Troubleshooting)
Remedy
¶ Wait 10 seconds before turning off the unit
after changing settings.
¶ Set mode select switch to "DJ".
¶ Press the JOG MODE button to select desired
jog mode (VINYL ON/OFF).
¶ Press the HYPERJOG MODE button to select
desired mode.
¶ Play a part supporting DJ operations.
¶ Set mode select switch to "DJ".
¶ Play a part supporting DJ operations.
¶ DJ operations are not supported here. Play a
part of the disc supporting DJ operations.
¶ Press PLAY/PAUSE (6) button to resume
playback. Or press EJECT (0) button to
remove disc.
¶ Press the STOP button, then begin playback
again.
¶ Set Setup Menu to [Expert] mode.
¶ Set [Dolby Digital Out] option to [On].
¶ Set [96kHz PCM Out] option to [96kHz].
¶ Press audio button to select audio format
other than DTS.
¶ Set [TV Screen] options properly.
¶ Due to television signal processing, images
may appear lengthened horizontally or
vertically. In this case, set [S-Video Out]
option to [S1].
¶ Not a malfunction.
¶ Set mode select switch to "NORMAL".
¶ Stop playback before performing settings.
¶ Perform settings in NORMAL mode.
¶ Not a malfunction.
¶ Not a malfunction.
¶ Not a malfunction.
¶ Not a malfunction.
¶ Thumbnail images cannot be recorded in
memory card when disc is copy protected.
¶ Insert memory card formatted in compliance
with SD memory card standards.
¶ Thumbnail images are not displayed with CDs.
¶ This player supports read only with these
cards.
¶ Insert memory card formatted in compliance
with SD memory card standards.
¶ Set write-protect switch to allow writing to card.
¶ Insert SD memory card.
¶ Set write-protect switch to allow writing to card.
¶ Insert memory card formatted in compliance
with SD memory card standards.
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<DRB1388> En