Trouble Shooting - Citizen CD-S500 Serie Manual Del Usuario

Trouble Shooting

When there is trouble with this printer, take action to clear up the trouble according
to the following table.
If this action does not clear up the trouble, notify the dealer where you purchased
the printer or service personnel.
Symptom
1 Paper jam
Check for a jam at the paper
ejection opening. If you cannot
open the rear cover, do check
number 2.
2 Rear cover
Check to see if the blade of the
does not open
auto cutter is protruding.
3 Ribbon does
Turn the knob on the ribbon
not feed cassette.
correctly
4 The paper is Check to make sure that the
not cut rear cover and front cover are
closed.
Check
Remove all the jammed paper.
Remove the roll paper from the printer and put it
back again.
Insert a Phillips screwdriver (+) into the cutter
lock cancel use feed hole on the printer and turn
it clockwise or counter clockwise. (Use a #1
screwdriver.)
Rotate the screwdriver while watching the paper
ejection opening and stop turning it when both
ends of the blade are fully retracted. (→ P.42)
Do not try to force the rear cover to open. If
you do, the printer will be damaged and you
will be cut by the blade.
After turning the knob until the ribbon feeds
smoothly, reset the ribbon cassette.
If you cannot turn the knob, the ribbon may be
jammed inside the cassette. If the situation does
not improve, replace it with a new ribbon
cassette.
If one of the covers is open, close it. If the paper
still cannot be cut after you have closed the
cover, notify the dealer where you purchased the
printer or service personnel.
Action
Caution
English
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