Advanced Bionics NEPTUNE Manual De Uso página 43

If the Neptune sound processor does not power up:
1.
Depress and hold the 'on/off' button for at least 1 second.
2.
Verify that a charged AAA battery is in place.
3.
Verify that the AAA battery is inserted correctly.
4.
Remove the AAA battery; wait fi ve (5) seconds; then replace the battery.
5.
If the problem continues, contact your clinician or Advanced Bionics for further
assistance.
If the Neptune Connect Sync Light indicates a solid red light:
1.
Remove and re-attach the Neptune Connect.
2.
Verify proper orientation of the header by aligning the circle on the underside
of the Neptune Connect with the corresponding marking atop the Neptune
processor.
3.
If the solid red light persists following re-attachment of the Neptune Connect,
power cycle the Neptune processor (i.e., depress and hold the 'on/off' button until
the processor powers down; then, power on again by depressing and holding the
'on/off' button for at least 1 second).
4.
If the problem continues, contact your clinician or Advanced Bionics for further
assistance.
If you change the Neptune Connect program switch or volume/sensitivity dial
position, and no change in sound is heard:
1.
Check the Neptune Connect Sync Light.
i.
If fl ashing red, verify program and sensitivity settings are in your desired use
positions. Turn volume dial all the way down counter-clockwise to "sync" the
Neptune Connect and sound processor. The Sync Light should fl ash green
once to indicate successful "syncing," and you may then adjust the volume
control to the desired position.
ii.
If solid red, remove and re-attach the Neptune Connect.
iii.
If the Sync Light is not fl ashing, verify program positions and settings with
your implant clinician to determine whether access to the volume and
sensitivity controls have been "locked" in your program(s).
If no sound is heard with an FM or auxiliary audio device attached to the
Neptune Connect:
1.
Verify that the FM receiver and/or auxiliary audio device is attached fi rmly to the
Neptune Connect.
User Guide for the Neptune™ Sound Processor 43