PROBLEM
Brew doesn't
• There is no water in the water tank.
start
• Each brewing mode has different
Showerhead
• The showerhead may loosen
falls out
The mesh filter
• Mesh filter is not inserted
in the water
tank loosens
and floats
Carafe drip stop
• The drip stop is stuck.
stays down
Unit produces
• Brewing performance is affected
excessive steam
while brewing or
runs for extended
• Brewing temperature profile is not
periods with only
steam output
'DESCALE' on
• Brewing performance is affected
LCD screen
(flashing)
Unit shows
• Unit has been run too many times
"too hot"
LCD flashes
• Water filter needs to be replaced.
FILTER
Guarantee
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product
for domestic use in specified territories for
2 years from the date of purchase against
defects caused by faulty workmanship and
materials. During this guarantee period Sage
Appliances will repair, replace, or refund any
POSSIBLE CAUSE
water amount limits, and it does
not brew when the amount
is beyond the limit.
and fall out from time to time if not
inserted or tightened correctly.
or tightened correctly.
by scale accumulated by
hard water.
properly set.
by scale accumulated by
hard water.
back to back and the components
are overheated.
WHAT TO DO
• Check that the water tank is filled.
• Check the water amount limits for
each mode.
• Please wash the showerhead ring
and seal and re‑insert.
• Call Sage
Consumer Support.
®
• Pull the drip stop back up.
• Clean the drip stop for any foreign objects
of coffee grinds or stains.
• If the problem persists and drip stop does
not return to top position please call Sage
Consumer Support.
• Descale the unit.
• Call Sage
Consumer Support if problem
®
persists.
• Descale the unit by following the
instructions under Descaling in the Care
& Cleaning section of this manual.
• Let unit rest for at least 20mins before
starting another cycle.
• Replace water filter following instructions in
'Care and Cleaning' section.
Navigate to SETTINGS menu and set YES
to NEW FILTER.
defective product (at the sole discretion of Sage
Appliances).
All legal warranty rights under applicable
national legislation will be respected and will
not be impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please
visit www.sageappliances.com.
EN
®
15