Error No.
Fault
E1 11
Initialization error
E1 12
Failure in mains current
E1 13
Mains connection error
E1 14
Mains adaptor error
E1 15
Protective electrical circuits
Fault messages from digital controls
Error No.
Name
E2 01
Key pad permanently on
E2 10
Wiring interruption
E2 11
Self diagnosis error
E2 13
Invalid configuration data
E2 14
Supply voltage
The display shows two different types of error, depending on whether the problem is caused by the generator or the Bflex
controls. If the problem is caused by the generator, the display alternates the symbol "E1" and the relative error code. To
solve the problems, refer to paragraph "SOLVING SERIES 900 INDUCTION PROBLEMS".
If the problem is caused by the Bflex controls, the display alternates the symbol "E2" and the relative error code. To solve
the problems, refer to the following table:.
Error N.
Problem
E2 03
One or more keys remain pressed
E2 05
LIN connection open
E2 10
• Interrupted wiring
• Faulty ID
E2 11
Self-diagnosis error
E2 013
Incorrect configuration data
E2 14
Power
Cause
Failure while initializing the hardware
Failure while measuring the mains current
Mains voltage is too high or too low
Mains voltage is too high or too low
Empty pan, defective sensor
Cause
Water or cookware on the display or
defective key button
Faulty connection between the key pad and
the generator
Self-diagnosis software is broken
The device can't find valid configuration
data
Problem with the supply voltage of the
key pad
SOLVING BFLEX CONTROL PROBLEMS
Cause
• Water or cooking residues on the Bflex
control glass
• Faulty keys
No communication detected
• Connection fault between the Bflex
controls and the generator
• The controls have a faulty ID
Error in the self-diagnosis software
The device found invalid configuration data
Power problem to the Bflex controls
Solution
Just wait. The device will be reset approx.
every 30s
Check mains connection
Check mains connection
Check mains connection
Remove the pan, switch off and wait until
the cooking plate has cooled down. Maybe
the temperature sensor has to be replaced.
Disconnect the generator and reconnect it
again after a couple of minutes
Solution
Clean the display surface or replace the
digital control unit
Replace the connecting cable
Switch the unit off and on; if the problem
continues, call Customer Care Service
Contact Customer Care Service
Automatic reset
Solution
• Clean the control glass
• Change the Bflex keys
Check the LIN connection lead
• Change the connection lead
• Adjust the dipswitches
Disconnect and reconnect the electric
power. If the problem continues, contact
the technical service centre
Contact the technical service centre
An automatic reset is run
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EN