Spare Parts - Wilo Helix V 10 Instrucciones De Instalación Y Funcionamiento

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10. Defects - causes - remedies
WARNING! Electrical shock hazard!
Dangers caused by electrical energy must be excluded.
All electrical work must be performed after the electrical
supply has been switched off and secured against unau-
thorized switching.
WARNING! Risk of scalding!
At high water temperatures and system pressure close
isolating valves before and after the pump.
First, allow pump to cool down.
Defects
Pump fails to operate
Pump runs but delivers too little Wrong direction of rotation
Pump delivers unevenly
Pump vibrates or is noisy
Motor overheats. Its protection
trips out
Mechanical seal is leaking
If the fault cannot be solved, please contact
Wilo customer services.

11. Spare parts

All spare parts must be ordered through Wilo Customer
Services.
In order to avoid any mistakes, please specify the name
plate data for orders.
Spare parts catalogue is available at www.wilo.com.
14
Causes
No current
The thermistor tripping device has tripped
out, cutting off power
Parts of the pump are obstructed by for-
eign bodies
Air in suction pipe
Suction pipe too narrow
The valve is not open far enough
Air in pump
Foreign bodies in pump
Pump not properly attached to ground
Bearing damaged
A phase is open-circuit
Ambient temperature too high
Mechanical seal is damaged
Remedies
Check the fuses, the wiring, and the connectors
Eliminate any cause of overloading of the motor
Check the direction of rotation of the motor and cor-
rect it if necessary
Check and clean the pipe
Make the suction pipe airtight
Install a larger suction pipe
Open the valve properly
Evacuate the air in the pump; check that the suction
pipe is airtight. If required, start the pump 20-30s –
open the air bleed screw in order to move air away
– close the air bleed screw and repeat it several times
until no more air is going out of the pump
Remove the foreign bodies
Retighten the screws
Call Wilo Customer Service
Check the fuses, the wiring, and the connectors
Provide cooling
Replace the mechanical seal
12. Safe disposal
Proper disposal and recycling of this product prevents
damage to the environment and risks to personal health.
Disposal in accordance with the regulations requires the
product to be drained and cleaned.
Lubricants must be collected. The pump components
are to be separated according to material (metal, plastic,
electronics).
1. Use public or private disposal organizations when dis-
posing of all or part of the product.
2. For more information on proper disposal, please con-
tact your local
council or waste disposal office or the supplier from
whom you obtained the product.
NOTE: The pump must not be disposed of along with house-
hold waste. Further information on recycling can be found at
www.wilo-recycling.com.
Subject to technical alterations!
WILO SE 01/2017