Warranty
Limited Lifetime Warranty on Jacuzzi Branded Baths for the Primó™ Collection
Jacuzzi® Luxury Bath (the "Company") offers the following expressed limited lifetime warranty to the original purchaser of any
Jacuzzi® Luxury Bath products provided in the Company's Primó™ collection who purchases the Bath for personal or single
family residential use ("user"): The Company will repair or replace, at its sole option, the Bath or its equipment in
accordance with the following terms and conditions.
The Company extends to the user of the Bath a non-transferable limited lifetime warranty that the shell will maintain its
structural integrity and configuration and be free of water loss due to a defect in the tub shell. This warranty covers only the
tub shell and the manufacturer installed pump, jets, controls, and blower against defects in material or workmanship. This
warranty does not apply to any display models or to any options or accessories which are covered under our limited ninety
(90) day warranty set forth below. Warranty coverage begins on the date the unit was originally purchased by the user and
upon receipt by the Company of a completely filled out Warranty Registration Card as described below.
1 YEAR LABOR WARRANTY FOR ALL FACTORY INSTALLED COMPONENTS:
Our limited labor warranty is for a period of One (1) Year from the date the unit was originally purchased by the user, but not
more than Two (2) Years from date of manufacture. All factory installed components (e.g., pump, motor, blower, and plumbing)
are covered under our labor warranty against failure due to defects in materials and workmanship.
Our limited warranty on our optional Heater is for One (1) Year for parts only and excludes labor. Warranty coverage begins
on the date the heater was purchased as an option for use on Primó™ baths only.
90 DAY (PARTS ONLY) LIMITED WARRANTY ON OTHER OPTIONS AND ACCESSORIES
Our warranty covers options and accessories manufactured for the company but not installed by the factory (e.g., fill spout
kits, trim kits, skirts, pillows, etc.) against defects in material or workmanship. Warranty coverage begins on the date the
option or accessory was originally purchased by the user. These items may be covered by a manufacturer's warranty which
may have a longer duration than this limited warranty. Please confirm with the manufacturer the duration of the appropriate
warranty for Options and Accessories.
Our limited warranty does not cover defects, damage, or failure caused by the common carrier, installer, user, or other
persons, pets, or rodents, or resulting from, without limitation, any of the following: careless handling (lifting unit by plumbing,
abrading finish, etc.) including its own negligence; modification of any type for any reason (including modification to meet local
codes); improper installation (including installation not in accordance with instructions and specifications provided with the
unit); connections supplied by the installer of the equipment; improper voltage supply or unauthorized electrical modification;
misuse; incorrect operation, or lack of proper routine maintenance; operation of the unit without specified minimum amount of
water or at inappropriate water temperature; use of abrasive or improper cleaners; or acts of God, such as lightning, floods,
earthquakes, etc.
In addition, THE COMPANY WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or losses
arising from any cause (e.g., water damage to carpet, ceiling, tiles, marble, loss of use, etc.) including its own negligence;
damages to, respecting, or resulting from: plated parts when pool and/or spa chemicals are used in the unit or hard water
conditions; optional bath equipment not manufactured by the Company but supplied by Dealer, installer or the Company; the
unit's prior usage as an operational display; or defects that should have been discovered before installation.
This limited warranty does not include: labor, transportation, or other costs incurred in the removal and/or reinstallation of the
original unit and/or installation of a replacement unit; any costs relating to obtaining access for repair; or loss of use damage,
including loss of sales, profit or business advantage of any kind under any circumstances. Bath units are excluded from any
warranty coverage if any addition, deletion, or modification of any kind whatsoever has been made to the unit (or to any
component). Warranty coverage is provided in the United States of America and Canada only.
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED
ALTOGETHER OR TO THE FULLEST EXTENT ALLOWED BY LAW.
NOTICE: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
There are no warranties applicable to Jacuzzi Luxury Bath products except as expressly stated herein or as implied by
applicable state and federal laws. The Company will not be responsible for any statements or representations made in any
form that go beyond, are broader than or are inconsistent with any authorized literature or specifications furnished by the
Company. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
The attached Warranty Registration Card MUST be filled out by the purchaser within thirty (30) days from purchase and
received by Jacuzzi Luxury Bath in order for this warranty to become effective.
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WARRANTY COVERAGE
LIFETIME WARRANTY ON BATHS
1 YEAR (PARTS ONLY) LIMITED WARRANTY ON OPTIONAL HEATER
WARRANTY LIMITATIONS
EXCLUSION OF IMPLIED WARRANTIES
RETURN OF WARRANTY CARD
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Primó™ Collection
Primó™ Collection
Installation and Operation