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Warranty
Symbol Technologies, Inc. ("Symbol") manufactures its hardware products in accordance
with industry-standard practices. Symbol warrants that for a period of twelve (12) months
from date of shipment, products will be free from defects in materials and workmanship.
This warranty is provided to the original owner only and is not transferable to any third
party. It shall not apply to any product (i) which has been repaired or altered unless done
or approved by Symbol, (ii) which has not been maintained in accordance with any
operating or handling instructions supplied by Symbol, (iii) which has been subjected to
unusual physical or electrical stress, misuse, abuse, power shortage, negligence or accident
or (iv) which has been used other than in accordance with the product operating and
handling instructions. Preventive maintenance is the responsibility of customer and is not
covered under this warranty.
Wear items and accessories having a Symbol serial number will carry a 90-day limited
warranty. Non-serialized items will carry a 30-day limited warranty.
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to
Symbol's manufacturing plant in the US. For warranty service in North America, call the
Symbol Support Center at 1-800-653-5350. International customers should contact the
local Symbol office or support center. If warranty service is required, Symbol will issue a
Return Material Authorization Number. Products must be shipped in the original or
comparable packaging, shipping and insurance charges prepaid. Symbol will ship the
repaired or replacement product freight and insurance prepaid in North America.
Shipments from the US or other locations will be made F.O.B. Symbol's manufacturing
plant.
Symbol will use new or refurbished parts at its discretion and will own all parts removed
from repaired products. Customer will pay for the replacement product in case it does not
return the replaced product to Symbol within 3 days of receipt of the replacement product.
The process for return and customer's charges will be in accordance with Symbol's
Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the appropriate
backup thereof.
Repair or replacement of a product during warranty will not extend the original warranty
term.
Symbol's Customer Service organization offers an array of service plans, such as on-site,
depot, or phone support, that can be implemented to meet customer's special operational
requirements and are available at a substantial discount during warranty period.