PROBLEM
Smoothtop surface
shows wear.
Moisture collects on oven
window or steam comes from
oven vent.
There is a strong odor or light
smoke when oven is turned on.
Cooktop does not get
hot enough.
Fault Codes
Noises may be heard.
SAb flashing and then
displayed continuously.
Cannot add another Favorite.
* Brand names for cleaning products are registered trademarks of the respective manufacturers.
** To order direct, call 1-800-JENNAIR (1-800-536-6247).
SOLUTION
1. Tiny scratches or abrasions.
• Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended cleaning
agents. See page 6.
2. Metal marks.
• Do not slide metal pans across top. When cool, clean with Cooktop Cleaning Creme.
See page 6.
3. Brown streaks and specks.
• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure cooktop
and pan bottom are clean.
4. Areas with a metallic sheen.
• Mineral deposits from water and food. Use recommended cleaning agents. See page 6.
5. Pitting or flaking.
• Remove sugary boilovers promptly. See page 6.
• This is normal when cooking foods high in moisture.
• Excessive moisture was used when cleaning the window.
• This is normal for a new range and will disappear after a few uses. Initiating a clean
cycle will "burn off" the odors more quickly.
• Turning on a ventilation fan will help remove the smoke and/or odor.
• Excessive food soils on the oven bottom. Use a self-clean cycle.
• Surface controls may not be set properly.
• Voltage to house may be low.
• The oven may detect a fault during programming or during operation. If a fault is
detected, the message FAULT DETECTED - PRESS POWER TO CLEAR or FAULT
DETECTED - PRESS ENTER TO TRY AGAIN may appear. Follow directions in the display.
If the fault reappears or does not clear, call an authorized servicer or the toll-free number
in the display.
• If the same operation is attempted before having the oven repaired, the message
FEATURE NOT AVAILABLE will appear. The feature will remain inoperable until service
is obtained.
• If the oven is heavily soiled, excessive flareups may result in a fault code during cleaning.
Press the CANCEL pad and allow the oven to cool completely, wipe out excess soil, then
reset the clean cycle. If the fault code reappears, contact an authorized servicer.
• The oven makes several low-level noises. You may hear the oven relays as they go on
and off. This is normal.
• As the oven heats and cools, you may hear sounds of metal parts expanding and
contracting. This is normal and will not damage your appliance.
• Oven is in Sabbath Mode. To cancel, press and hold the Setup pad for five
seconds.
• Favorites is full. To delete a favorite and add another, see page 25.
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