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Error Resolution
Error Type C - No Mobile Connection
The information icon flashes and the battery icon
is displayed.
Check the mobile connection since the
CardioMessenger cannot connect to the
BIOTRONIK Service Center.
1. Press the blue key on the right side of the
CardioMessenger for about two seconds.
2. Find a place with better cellular reception for
your CardioMessenger. Make sure that the
distance to the implanted device is still less
than 2 m (6 ft).
3. Press the blue key again for approximately
two seconds.
The CardioMessenger restarts and performs the
self-test. It checks the connection to the cellular
phone network.
The connection test can take up to 15 minutes.
Once the test is completed successfully, the
operation and battery icon are displayed. The
CardioMessenger is now ready for use.
If the CardioMessenger is generally unable to
connect to the cellular phone network from near
your bed, contact your physician.
Inadequate cellular phone network connection
can occur in rooms with thick walls or when
traveling.
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