Troubleshooting
To keep the warranty valid, never try to repair the
system yourself. If you encounter problems when
using this unit, check the following points before
requesting service.
No power
-
Ensure that the AC cord of the apparatus is
connected properly.
-
Ensure that there is power at the AC outlet.
-
Press standby button to turn the unit on.
No disc detected
-
Check if the disc is inserted upside down.
-
Wait until the moisture condensation at the lens
has cleared.
-
Replace or clean the disc.
-
Use a finalized CD or correct format disc.
Remote control does not work
-
Before you press any function button, first select
the correct source.
-
Reduce the distance between the remote control
and the unit.
-
Insert the battery with its polarities (+/-) aligned as
indicated.
-
Replace the battery.
-
Aim the remote control directly at the sensor on
the front of the unit.
Disc does not play
-
Insert a readable disc and ensure that the label
side faces up.
-
Check the disc type, color system and regional code.
Check for any scratches or smudges on the disc.
-
Press MENU to exit the system setup menu.
-
Disable the password for parental control or change
the rating level.
-
Moisture has condensed inside the system.
Remove the disc and leave the system turned on
for about an hour. Disconnect and reconnect the
AC power plug, and then turn on the system again.
Poor radio reception
-
Increase the distance between the unit and your
TV or VCR.
-
Fully extend the FM antenna.
-
Connect an outdoor FM antenna instead.
Audio or subtitle languages cannot be set
-
The disc is not recorded with sound or subtitles in
multiple languages.
-
The audio or subtitle language setting is prohibited
on the disc.
Cannot display some files in USB device
-
The number of folders or files in the USB device
has exceeded a certain limit. This phenomenon is
not a malfunction.
-
The formats of these files are not supported.
USB device not supported
-
The USB device is incompatible with the unit.
Try another one.
Timer does not work
-
Set the clock correctly.
-
Switch on the timer.
Clock/timer setting erased
-
Power has been interrupted or the power cord has
been disconnected.
-
Reset the clock/timer.
Can't operate
-
This unit contains a microcomputer for signal
processing and control functions. In very rare
situations, severe interference, noise from an
external source, or static electricity may cause it
to lockup. In the unlikely even that this should
happen, unplug the power cord from the wall
outlet, wait at least 5 seconds, and then plug it
back in again.
Using iPhone to play music
-
While the iPhone is playing the music throught the
docking, there may be a chance that the iPhone
may not be under a good receiption mode to get
the incoming call signal.
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