Problems And Corrective Measures - Krups EA88 Serie Manual De Instrucciones

PROBLEMS AND CORRECTIVE MEASURES

If any of the problems in the table below persist, call KRUPS customer service. See contact
list enclosed.
MALFUNCTION
The appliance indicates a
fault, the software is frozen
or your appliance is mal-
functioning.
The appliance does not
come on after pressing the
Start/Stop button.
The grinder is making a
strange noise.
The One Touch Cappuccino
block does not suck up the
milk.
The One Touch Cappuccino
block does not make any or
makes little foam.
The steam nozzle on your
machine appears to be par-
tially or completely blocked.
No steam comes out of the
steam nozzle.
Steam comes out of the drip
tray grid.
The appliance is asking you
to empty the drip tray even
though it is not full.
There is water under the ap-
pliance.
34
CORRECTIVE MEASURES
Switch off and unplug the appliance, remove the filter cartridge,
wait for one minute and start the appliance again.
Check the fuses and wall socket.
Check that the 2 lead connectors are correctly plugged into the
appliance and into the wall socket.
Foreign bodies are present in the grinder.
Disconnect the appliance before any intervention.
Check whether you can extract the foreign body using the suc-
tion from your vacuum cleaner.
Check that the block is correctly assembled (particularly the froth set-
ting button and the air end piece).
Check that the steam nozzle is not blocked.
Check that you have not forgotten to fit the nozzle, that it is correctly
assembled, and that the flexible part is not stuck or obstructed. The air
nozzle (Fig. 23) may be blocked; leave it to soak in hot water and
some washing up liquid, and then rinse prior to reassembly.
Check that the flexible hose is not obstructed, pierced or mis-shapen
and that it is correctly connected to the block to avoid any air entering.
Check that it is properly immersed in the milk.
Rinse and clean the block (see chapters on rinsing and cleaning the
One Touch Cappuccino block).
For preparations made with milk:
We recommend using very fresh, very cold pasteurised or UHT
milk, and we also recommend using a cold container.
Dismantle the end piece using the dismantling key.
Start the rinsing cycle of the One Touch Cappuccino block to remove
the rest of the deposits.
Clean the steam nozzle and check that the hole in the end piece is not
obstructed by milk or scale residue. Use the cleaning needle if necessary.
Check that the steam nozzle is not blocked.
Empty the tank and temporarily remove the Claris cartridge.
Fill the tank with calcium rich mineral water (>100 mg/l) and perform
successive steam cycles (5 to 10) into a container until you obtain a
constant flow of steam.
Re-insert the Claris cartridge into the tank.
Depending on the type of recipe prepared, steam may come out of
the drip tray grid.
The machine is programmed to ask for emptying of the drip tray after
a certain number of coffees, irrespective of the number of times you
may have already emptied the drip tray.
Before lifting off the tank, wait for 15 seconds after the coffee has run
through so that the appliance finishes its cycle correctly.
Check that the drip tray is correctly positioned on the appliance, it
must always be in place, even when your appliance is not being used.
Check that the drip tray is not full.
The drip tray must not be removed during a cycle.
Fig. 26