Customer Service & Assistance
Do you have questions? As a Gigaset customer, you can take
advantage of our comprehensive service offerings.
You can find help quickly in this User Manual and in the service pages of our
Gigaset online portal.
In our constantly updated online service on www.gigaset.com.br you
can find:
◆
Extensive information about our products
◆
FAQ compilations)
◆
Keyword search to help find topics quickly
◆
Compatibility database: Find out which base stations and handsets can be
combined
◆
Product comparison: Compare the features of several products with each
other
◆
Downloads for user manuals and current software updates
◆
E-mail contact to our customer service
Our representatives are available on the telephone for more advanced questions
or in-person consultation:
Here you can get competent advice on questions regarding
installation, operation configuration and guarantee:
Customer Service
- 4003 3020 (local rate, large cities and metropolitan areas)
- 0800 888 3020 (toll free, other areas)
Please note that if the Gigaset product is not sold by authorized dealers in the
national territory the product may not be fully compatible with the national tele-
phone network. If the equipment is used in a manner inconsistent with this
advice, with the instructions of the manual and on the product itself, this may
have implications on the conditions for warranty or guarantee claims (repair or
exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts).
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