Data Protection
Protection of user data
During operation the communication system records
and stores user data (e.g. call data, contacts, voice mes-
sages, etc.). Protect this data from unauthorised access
by using restrictive access control:
•
For remote management use SRM (Secure IP Remote
Management) or set up the IP network in such a way
that from the outside only authorised persons have
access to the IP addresses of the Aastra 400 products.
•
Restrict the number of user accounts to the mini-
mum necessary and assign to the user accounts only
those authorisation profiles that are actually
required.
•
Instruct system assistants to open the remote main-
tenance access to the communication server only for
the amount of time needed for access.
•
Instruct users with access rights to change their pass-
words on a regular basis and keep them under lock
and key.
Protection against listening in and
recording
The Aastra 400 communication solution comprises fea-
tures which allow calls to be monitored and recorded
without the call parties noticing. Inform your customers
that these features can only be used in compliance with
national data protection provisions.
Unencrypted phone calls made in the IP network can
be recorded and played back by anyone with the right
resources:
•
Use encrypted voice transmission (Secure VoIP)
whenever possible.
•
For WAN links used for transmitting calls from IP or
SIP phones, use as a matter of preference either the
customer's own dedicated leased lines or VPN
encrypted connection paths.
20350987
syd-0349/1.4 – R3.0 – 05.2014
Limited Warranty (Australia only)
The benefits under the Aastra Limited Warranty below
are in addition to other rights and remedies to which
you may be entitled under a law in relation to the prod-
ucts.
In addition to all rights and remedies to which you may
be entitled under the Competition and Consumer Act
2010 (Commonwealth) and any other relevant legisla-
tion, Aastra warrants this product against defects and
malfunctions in accordance with Aastra's authorized,
written functional specification relating to such prod-
ucts during a one (1) year period from the date of origi-
nal purchase ("Warranty Period"). If there is a defect or
malfunction, Aastra shall, at its option, and as the exclu-
sive remedy under this limited warranty, either repair or
replace the product at no charge, if returned within the
warranty period.
Repair Notice
To the extent that the product contains user-generated
data, you should be aware that repair of the goods may
result in loss of the data. Goods presented for repair
may be replaced by refurbished goods of the same type
rather than being repaired. Refurbished parts may be
used to repair the goods. If it is necessary to replace the
product under this limited warranty, it may be replaced
with a refurbished product of the same design and
color.
If it should become necessary to repair or replace a
defective or malfunctioning product under this war-
ranty, the provisions of this warranty shall apply to the
repaired or replaced product until the expiration of
ninety (90) days from the date of pick up, or the date of
shipment to you, of the repaired or replacement prod-
uct, or until the end of the original warranty period,
whichever is later. Proof of the original purchase date is
to be provided with all products returned for warranty
repairs.
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