Troubleshooting (cont.)
Symptoms
1.
Green light in
pump control
switch flashes
before the bathing
well is full of
water.
2.
Product does not
start.
3.
Water does not
cascade evenly
over the entire
bathing well rim.
4.
Unit stops
automatically
before 18 minutes.
Kohler Co.
Probable Causes
A. Spout fills directly into overflow
channel.
B. One or both butterfly valves do not
work.
C. Control does not work.
A. No power to unit.
B. Water does not cover the overflow
channel sensors.
C. Pump control switch does not light
up or flash when the unit is running
or filled as required.
D. Pump/motor does not work.
E. Control does not work.
A. Unit is not level.
B. Bathing well ports are blocked.
C. Metal suction screen is blocked.
A. GFCI/RCD trips.
B. Motor overheated and protection
device activated.
C. Water level drops below the overflow
channel sensors during operation
("yellow" ring will be flashing on
pump switch).
Recommended Action
A. Adjust/reinstall the spout to fill
directly into the bathing well. Refer to
the installer/dealer.
B. Check the butterfly valve wiring or
replace the butterfly valves. Refer to
the installer/dealer.
C. Check the wiring or replace the
control. Refer to the installer/dealer.
A. Turn on the power to the unit, or
correct the source of the power loss.
Refer to the installer/dealer.
B. Fill the bathing well until water flows
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
C. Check the wiring or replace the pump
control switch. Refer to the
installer/dealer.
D. Rebuild or replace the pump/motor.
Refer to the installer/dealer.
E. Check the wiring or replace the
control. Refer to the installer/dealer.
A. Level the unit by using the wrench
provided to turn the adjustable feet
up or down as needed.
B. Remove blockage.
C. Clean the metal suction screen.
A. Identify the source of the fault and
correct. Refer to the installer/dealer.
B. Check for blockage of the motor vent.
Allow the motor to cool, then remove
the blockage.
Check for a plugged metal suction
screen, and allow the motor to cool
before restarting.
Check for blockage of the bathing
well ports. Remove the blockage, and
allow the motor to cool before
restarting.
C. Fill the bathing well until water flows
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
Make sure the bath drain seals
properly.
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