Troubleshooting (cont.)
Digital Interface Troubleshooting Table
Symptoms
2.
The interface power
indicator pulses but does
not turn on.
3.
The interface functions
normally but no water
flows from the spout or
handshower.
4. Display is difficult to read. A. Contrast is not optimized.
Digital Mixing Valve Troubleshooting Table
Symptoms
1.
Maximum blend
temperature too hot or
too cold.
1078024-2-A
Probable Cause
E. The media module may require
resetting.
F.
If none of the recommended
actions for the above issues
correct the symptom, the media
module or interface requires
servicing.
A. Interface cable connections may
be loose or disconnected.
B. The media module requires
resetting.
C. If the above recommended
action does not correct the
symptom, the interface or media
module requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Outlets are not plumbed
correctly.
C. Hot and cold water supplies are
not turned on.
D. The digital mixing valve or
media module memory may
require resetting.
E. System error.
F.
If none of the recommended
actions for the above issues
correct the symptom, the media
module requires servicing.
B. Brightness is not optimized.
Probable Cause
A. Incorrect maximum temperature
setting.
B. Inlet/outlet fittings may be
blocked.
Recommended Action
E. Disconnect and reconnect the
power supply from the media
module.
F.
Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections, connect if needed.
B. Disconnect and reconnect the
media module power supply.
C. Contact your Kohler Co.
Authorized Service Representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section in the digital
mixing valve Homeowners Guide.
B. Reroute plumbing as needed.
C. Turn on the water supply to the
digital mixing valve.
D. Disconnect and reconnect the
power supply from the digital
mixing valve and media module.
E. Check the digital interface for an
error code. Refer to the
"Diagnostics" section in the Digital
Interface Homeowners Guide.
F.
Contact your Kohler Co.
Authorized Service Representative.
A. Adjust contrast in the digital
interface setting menu.
B. Adjust the brightness in the digital
interface setting menu.
Recommended Action
A. Refer to the "Set the Maximum
Temperature" section in the Digital
Interface User Guide.
B. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section in the digital
mixing valve Homeowners Guide.
10
Kohler Co.