RETURN PROCEDURE
Contact HK Surgical prior to returning any merchandise. Have the following information available at that time.
Invoice or relevant information to invoice.
Contact person and phone number.
Product information, number.
Serial number
Reason for return.
If the product has been exposed to any bio-hazardous materials or used in surgery or surgical related area, it must be
CLEANED and STERILIZED and HAVE A WRITTEN STATEMENT OF CONFORMATION OF STERILITY
accompanying the returned product.
Please refer to the HK Surgical Product Return Policy included with your order for additional terms and conditions
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HK Surgical products are manufactured to be used by qualified medical personnel trained and skilled in their use.
HK Surgical products are warranted to be free from manufacturing defects in materials and workmanship for a period
of one year from date of purchase. HK Surgical will repair or replace, free of charge, any part, or parts that are
defective in material or workmanship during that time period. Transportation charges on parts submitted for repair or
replacement under this warranty must be borne by purchaser. This warranty does not apply to damages caused by
misuse, mishandling, improper operation, and/or by abuse of the product. There is no other expressed Warranty
including those of fitness or a particular purpose, to the extent permitted by law and all implied Warranties are
excluded.
Manufactured For:
HK Surgical, Inc.
1271 Puerta del Sol
San Clemente, CA 92673-6310
Ph: +1.800.909.0060 or +1.949.369.0101
Fax: +1.949.369.9797
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