Faq And Support; Faq - Atlantis A11-NVR1600 Guia De Inicio Rapido

4 FAQ and SUPPORT

4.1 FAQ

What can I do if the system does not detect the HDD?
Situation
What can I do if the
system does not
detect the HDD?
We are not getting any video signal on the NVR, what is wrong?
Situation
We are not getting
any video signal on
the NVR, what is
wrong
Can the NVR have problems if it gets too hot, how can I prevent this?
Situation
Can the NVR have
problems if it gets
too hot, how can I
prevent this?
Can I use the hard drive from my PC in the NVR?
Situation
Can I use the hard
drive from my PC in
the NVR?
Do I have to stop recording to playback files on the NVR?
Situation
Do I have to stop
recording to
playback files on the
NVR?
Can I erase files from the hard drive of the NVR?
Situation
Can I erase files
from the hard drive
of the NVR?
We have attached a PTZ camera but can not control it, what is wrong?
Situation
We have attached a
PTZ camera but can
not control it, what
is wrong?
 Check the data and power cables and make sure they are securely connected.
 For new H.D.D, you have to format it first.
 Make sure that the power of adaptor is correct.
Check to make sure the cables are securely connected to the BNC ports on the NVR.
You can also try another cable to make sure there is not a problem with the cable.
Make sure you have selected the correct video format for your country (NTSC or
PAL), is the USA we use NTSC.
The NVR has a fan to help it dissipate heat while it is working. Please place the NVR
in a place where there is good air circulation and away from high temperatures to
increase stability and life of the NVR.
You can if the hard drive is the same type and the size is supported by the NVR. If
you install it in the NVR it will be formatted for use in the NVR and the PC will not
be able to read it.
No you do not have to stop recording, the NVR will support both functions at the
same time.
You can not erase individual file, you would need to format the hard drive which will
erase all of the files.
Verify that the Protocol, baud rate, address, and other settings on the PTZ camera
match the settings you have put into the NVR. Make sure the data cables are
attached firmly to the RS485 port on the NVR.
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