Troubleshooting - Lorex LNZ3522B Manual De Instrucciones

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9 Troubleshooting

There is no picture at night.
Camera is capable of seeing in extremely low light conditions (0.1
Lux), but it cannot see in total darkness. It is recommended to in-
stall the camera where there is some ambient light (e.g. street
lighting, starlight, moonlight, etc.) or leave a light on in the area
where the camera is installed.
No image at startup.
The camera may take up to 1 minute to power up after being con-
nected to the NVR. Wait 2 minutes before following steps below.
Check to ensure your camera is properly connected (see 5 Con-
necting the Camera, page 6).
Ensure the camera is connected to a router on the same network
as the NVR.
If the camera is connected to the LAN, you must search your net-
work for cameras using the NVR. See your NVR's instruction man-
ual for details.
Make sure that the cable run is within the limitations specified in 5
Connecting the Camera, page 6. All Ethernet cables must be rated
CAT5e or higher.
If using the power adapter, connect the power adapter to a differ-
ent outlet.
Ethernet cable may be damaged or not connected properly. Check
your cable run or try a different cable.
Reset the camera to factory default settings. See 10 Resetting the
Camera, page 26 for details.
No image or camera image is unclear.
Dome cover is dirty. Clean the dome cover with a soft, slightly
damp cloth. Do not use anything other than water to clean the
dome cover, as chemicals such as acetone can permanently dam-
age the plastic.
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