Troubleshooting
Green
Yellow
Lights
Light
Off
4 flashes
Off
Off
Off
Off
Off
Off
Off
Off
22
Red Light
Auto-Retry
Off
Not
applicable
1 flash
After 15
minutes and
up to 4
times
2 flashes
After 1
minute and
up to 4
times
3 flashes
No
4 flashes
After 1
minute and
up to 4
times
What it Means
What to Do
The ribbon cable is
Open the faceplate
not fully connected.
and check if the
ribbon cable is firmly
connected.
Ground
Try again by
fault. Current is
disconnecting the
leaking through an
Wall Connector from
unsafe path.
the vehicle and
Possible Line to
reconnecting. If the
ground or Neutral
problem persists, turn
to ground fault.
OFF the circuit
breaker servicing the
Wall Connector, wait
10 seconds, turn the
circuit breaker ON
again, then try
reconnecting the Wall
Connector to the
vehicle. If the problem
persists, contact Tesla.
No ground
Make sure the Wall
connection
Connector is properly
detected in the Wall
grounded. If uncertain,
Connector.
consult your
electrician to ensure
proper grounding at
your circuit breaker or
power distribution box
and that appropriate
connections are made
to the Wall Connector.
Input miswired:
Check that DIP Switch
possibly Line and
Position 1 is in the
Neutral are
correct position. If the
swapped.
problem persists, the
wiring between the
wall power and the
Wall Connector may
have been incorrectly
installed. Consult your
electrician.
Over or under
Consult your
voltage protection.
electrician to ensure
appropriate voltage
on the circuit breaker
that services the Wall
Connector.
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