Troubleshooting Table - Kohler K-682 Guia De Instalacion

Troubleshooting (cont.)

Troubleshooting Table

Symptoms
1. Control panel is not lit.
2. The interface power
indicator pulses but does
not turn on.
The interface functions
3.
normally but no water
flows from the
components.
4. Maximum blend
temperature too hot or
too cold.
5. Continuous flow.
6. Massage mode shuts
down but water continues
to run from
showerhead(s).
1043183-2-B
Probable Cause
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
valve may be loose or
disconnected.
C. Interface cable connections may
be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The valve memory may require
resetting.
F. If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
A. Interface cable connections may
be loose or disconnected.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Hot and cold water supplies are
not turned on.
C. The valve memory may require
resetting.
D. System error.
E. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
A. Incorrect maximum temperature
setting.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. System will not switch off.
A. Unequal flow rates between
valve outlets.
B. Fluctuation of inlet pressure.
Recommended Action
A. Plug the power supply into the
outlet.
B. Check power supply connections to
the valve and reconnect if needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the valve.
F. Contact your Kohler Co. authorized
service representative.
A. Check all interface cable
connections, connect if needed.
B. Contact your Kohler Co. authorized
service representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section in the Valve
Homeowners Guide.
B. Turn on the water supply to the
valve.
C. Disconnect and reconnect the
power supply from the valve.
D. Check the user interface for an
error code. Refer to the
"Diagnostics" section in the Digital
Interface Homeowners Guide.
E. Contact your Kohler Co. authorized
service representative.
A. Refer to the "Set the Maximum
Temperature" section in the Digital
Interface Homeowners Guide.
B. Contact your authorized Kohler
service representative.
A. Turn off the water and power
supply and contact your Kohler Co.
authorized service representative.
A. Verify the installation has one
bodyspray per valve outlet and
uses bodysprays with the same
flow rate. If needed, contact the
installer to revise the installation.
B. Install pressure regulators in the
supply lines.
18 Kohler Co.