Cooling
Problem
Interior moisture
Doors are opened often or for
buildup.
long periods of time.
Doors not closed correctly.
Weather is humid.
Defrost cycle recently
completed.
Food is not packaged
correctly.
Food is
Food with high water content
freezing in the
was placed near an air vent.
refrigerator
Refrigerator temperature
compartment.
control is set incorrectly.
Refrigerator is installed in a
cold location.
Frost or ice
Door is opened frequently or
crystals form
for long periods of time.
on frozen food
(outside of
package).
Door is not closing properly.
Possible Causes
TROUBLESHOOTING
Solutions
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
See the Doors will not close correctly section in
the Troubleshooting section.
Humid weather allows additional moisture to enter
the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
confi rm that the proper temperature has been
restored once the defrost cycle has completed.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Rearrange items with high water content away
from air vents.
If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
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