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Service; Operational Problems - Troubleshooting - Jotul C 31 Instrucciones Para Instalación

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over the glass and then clean the glass with clean water. If it is
necessary to clean the glass more thoroughly we recommend a
glass cleaner (follow the instructions for use on the bottle).
6.2 Ash removal
Only do this when the fireplace is cold.
Use a drawer (or similar) and scrape the ashes out, but always
allow some ash to remain as a protective layer in the bottom
of the stove.
Ash must be placed in a metal container with a sealed lid.
Also see the description below about how to handle ash: «3.0
Safety precautions».
6.3 Cleaning and soot removal
Soot deposits may build up on the internal surfaces of the stove
during use. Soot is a good insulator and will therefore reduce the
stove's heat output. If soot deposits accumulate when using the
product, they can be easily removed by using a soot remover.
An annual internal cleaning is necessary to get the best heating
effect from the product. It is a good idea to do this in connection
with the sweeping of the chimney and flue pipes.
6.4 Sweeping of flue pipes to the
chimney
The flue must be swept through the cassette's door opening. The
baffle plate must first be removed. See separate section under:
«7.0 Service».
6.5 Control of the stove
Jøtul recommends that you personally control your stove carefully
after sweeping/cleaning. Check all visible surface areas for cracks.
Also check that all joints are sealed and that the gaskets are
in the correct position. Any gaskets showing signs of wear or
deformation must be replaced.
Thoroughly clean the gasket grooves, apply ceramic glue
(available from your local Jøtul dealer), and press the gasket well
into place. The joint will dry quickly.
6.6 External maintenance
Painted products may change colour after several years usage.
The surface should be cleaned and brushed free of any loose
particles before new paint is applied.
Enamelled products must only be cleaned with a clean, dry cloth.
Do not use water and soap. Any stains can be removed with
cleaning liquids.
14

7.0 Service

Warning! Any unauthorised change to the product is illegal. Only
use original spare parts!
7.1 Changing the baffle plate (fig. 7)
Removing the baffle plate.
Lift the baffle plate (A) a little upwards and pull it forwards. Edge
it out through the door. Be careful, this part is very heavy!
Installing the baffle plate.
Lift the baffle plate into the fireplace, place on top of the bosses
(fig. 7A) and make sure it fits closely against the rear and the
sides.
7.2 Changing the burn plates (fig. 7)
Remove the side burn plates (C) by lifting them up a little and
then out. Use a screwdriver to tip them up if they are stuck.
Subsequently remove the rear burn plate (D).
7.3 Removing/installing the door
It is best to open the front frame in order to remove the
door.
Jøtul C 31: This can be done by pulling out the knob located
on the right-hand side (fig. 5A).
Remove the hinge pins and lift the door off its hinges.
Warning! The door is heavy.
8.0 Reasons for operational
problems - troubleshooting
Poor draught
Check the length of the chimney and that it complies with
national laws and regulations. Make sure that the minimum
cross section on the chimney is large enough. See also «2.0
Technical data» and «4.5 Chimney» for information.
Make sure that there is not anything preventing the smoke
gasses from escaping: Branches, trees, etc.
The fire extinguishes after a while
Make sure that the firewood is sufficiently dry
Find out whether there is negative pressure in the house, close
mechanical fans and open a window close to the stove.
Check that the air vent is open.
Check that the flue outlet is not clogged by soot

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